Holter/Pacemaker Tech - 220827-50007622
Description
Ensures the highest quality of patient care, including customer service, is performed in a professional, efficient and accurate manner.
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Telephone and internet device patients, monitor, retrieve reports on line and give reports to physicians
Ensure new device implant patients are enrolled in a monitoring system
Contact patients who have missed their scheduled device appointment/check and reschedule missed appointments
Application and education of holter monitor to patients
Edit holter monitor reports on software and give reports to physicians
Return phone messages and answer pacemaker and holter monitor questions
Use of EHR software to obtain and input information
Communicate with physicians, nurse practitioners, CMA, medical records and secretaries
Back up both the holter and pacemaker systems
Purge old records/documents and transfer to storage boxes
Bill both holter and device reports
Stock and order supplies for both the holter and pacemaker
Offer assistance to coworkers when able
Communicate effectively and interact with others, understand and interpret policies and regulations within the department and practice
Performs other work related duties as assigned or requested.

Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers in a manner that reflects MACC’s commitment to CARES: compassion, accountability, respect, excellence and service.

Qualifications:
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Ability to read, write and communicate in English
High school diploma
Knowledge of basic anatomy and physiology
Ability to recognize P Wave, PR Interval, QRS Complex, ST Segment, T Wave, and QT Interval
Knowledge of basic dysrhythmias with the ability to recognize Sinus, Atrial, Junctional and Ventricular Dysrhythmias as well as Heart Blocks.
Basic computer skills
Knowledge of basic office equipment including copy machine, fax machine, telephone and postage
Exhibit the values of respect, integrity, innovation and compassion
Must be able to project a professional, pleasant image while interacting with a variety of personalities
Ability to relate cooperatively with all contacts including staff, patients and outside offices
Pleasant telephone voice and etiquette
Excellent verbal communication skills
Certified Medical Assistant preferred

Schedule Details: 40 hours per week, Monday - Friday, Shifts: 8:30am-4:30p, No Weekends & No Holidays
Organization: Medical Affiliates of Cape Cod
Primary Location: Massachusetts-Falmouth
Department: MAC-TCS General
Employee Classification: Regular-Regular
Shift: Day
Weekend Shifts: None
Holiday Shifts: None
Posting Start Date: Aug 29, 2022
Posting End Date: Ongoing