About the Company
Join AT&T and reimagine the communications and technologies that connect the world. Our Digital Transformation team is delivering groundbreaking solutions that provide intuitive and integrated experiences for millions of customers across online, retail and care channels. Were a technology-powered organization with digital at the center of all that we do; were committed to those who seek to discover the undiscoverable and dare to disrupt the norm. When you join our team, youll make bold impacts and create a seamless customer experience. We believe that digital is so much more than an eCommerce channel. If youre ready to revolutionize the digital experience, join our team and propel your career into the future.
About the Team
Our Strategic Platforms Team is looking for a Lead Product Manager who is passionate about improving the customer experience and has the technical and leadership skills to define the work plan for standing up and building out our Platform Enablement Products. The tea's mission is to plan and develop and implement the roadmaps for the capabilities and functionality of a few of the AT&T Consumer Products such as Consent & Preference Management, Terms & Activations, and Omnichannel Enablers, ensuring that we can utilize their capabilities across our strategic systems. The team will work with marketing, business, and technology teams to implement this transition aligned to the Strategic Roadmaps in a phased delivery methodology.
About the Job
The Lead Product Manager will be responsible for reviewing the long-term technological roadmap, creating the phased product delivery plan, engaging other cross functional product, delivery and business teams and working in concert to deliver business value. The Product Manager will need to learn and develop intimate knowledge of the current state of the business and technology with regards to consents, and have the ability to lead the development and implementation of the plan to achieve the desired future state for our strategic product portfolios.
Responsibilities and Day-to-Day View
Decomposes epics (customer & business requirements) into features and prioritizes them for the product team - coordinate dependencies across scrum teams
Works with business owners on refining/reviewing new epics
Align the features in a product roadmap
For each feature, partner with business, technology and UX teams to define the minimum viable product (MVP) that will meet the needs of the business with minimal investment
Determine product feature KPIs and benefits
Ensure new foundational data requirements (product features) are evaluated, identified and prioritized upfront by including reporting/analytics business requirements within feature
Explore the customer needs as well as develop insights about the needs of the customer that pertains to the product area
Evangelize the product features with other product managers, business owners to continuously add value to the larger org
Manage the lifecycle of features by expanding beyond MVP to release cycles based on build, iterate, release/kill, measure, iterate... approach
Participate in PI Showcase for completed features - gather, assess and (if applicable) prioritize feedback from stakeholders
Work with Lead Developers & System Engineers for common understanding of Features and provide inputs in case of conflicting priorities
Qualifications
Bachelors degree in Computer Science, Information Systems or related field
8+ years of product owner experience with proven track record of managing all aspects of a successful product throughout its lifecycle
o Experience within high tech, software and/or wireless/telecom industry
4+ years working within scaled agile development team
Solid technical background with understanding and/or experience in software development
Strong analytical skills and the ability to convert consumer insights and performance data into high impact product initiatives
Excellent written and verbal communication skills with demonstrated ability to present complex technical information in a clear manner to peers, developers, and senior leaders
Technical skills would include; Salesforce, Oracle Marketing Platform (Responsys), SQL, Mulesoft, Jira, Scaled Agile Framework, full stack web design, application design
AT&T is leading the way to the future for customers, businesses and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, weve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined. Ready to #transformdigital with us? Apply now!
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status
