Job Summary:

WHO ARE WE?

Live Nation Entertainment is the worlds leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

More specifically, the Media & Sponsorship division architects, sells and manages the companys partnerships with the worlds most recognizable brands. It is an exciting, fast-paced team that collaborates with all facets of Live Nations business including venues, festivals, ticketing, artists, content, media (digital, social, mobile), promotions, and concert production. To learn more about the Media & Sponsorship division, check out: https://livenationforbrands.com/.

WHO ARE YOU?

Passionate and driven, with an entrepreneurial spirit. Resourceful, innovative, forward-thinking, and collaborative. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you, please read on!

THE JOB

Were seeking an ambitious and highly skilled Director of Operations to bring their passion and talents to a tenacious Experiential & Events Team. You have a passion for the festival life and thrive when project managing and advancing with multiple partners and bringing it to life onsite.

The Media & Sponsorship, Experiential & Events team is tasked with creating unforgettable live and virtual music moments that help our brand partners stand apart from the rest. From festival activations to consumer facing and corporate events to touring hospitality, we produce hundreds of award-winning global B2B and B2C brand experiences each year.

Live Nation Media & Sponsorship designs, sells, and manages the companys national corporate sponsorship programs with the worlds most recognizable brands. It is an exciting, fast-paced team that collaborates with all facets of Live Nations business including venues, festivals, ticketing, artists, content, media (digital, social, mobile), promotions, and concert production. To learn more about our division, check out:https://livenationforbrands.com/

You should be a strong strategic thinker and an outstanding communicator, proficient at both leading a team and working independently to produce quality results, capable of building relationships and trust across all levels and teams at Live Nation. Experience within a fast-paced sales organization is also preferred.

The Role:

The Operations Director will work both independently and within a team environment to concept, budget, advance, and direct successful executions. This person will primarily focus on festival site operations for branded activations and may have occasional custom events assigned. He/She/They will coordinate with multiple Festival partners, Brand Management teams, clients, agencies, venues, vendors, etc.

Responsibilities:

Become a partner/extension of the Festival teams: understanding their goals, culture and audience and sharing those opportunities with LN internal teams.
Manage internal LN Experiential team members as well as Independent Contractors
Coordinate brand placements on site plans ensuring high traffic/visibility and success against KPIs.
Coordinate logistics for activation installation/tear down across multiple environments
Find efficiencies across multiple activations; identify bottlenecks and create new systems
Manage credential request process for all working teams
Organize and secure all suppliers such as power, heavy equipment, WIFI, staffing, trucking, sound & lighting, stagehands, security, etc. as project needs within budget constraints
Ideate with other Experiential team members on new business opportunities involving festival activations and custom events
Manage RFP process with vendors including evaluation and granting
Creation and execution of budgets (vendors, permits, labor, fabrication, etc.)
Deliver or source training as needed and ensure onsite supervision and safety
Monitor competitive trends in the festival and event business; identify and target emerging new marketing and experiential trends
Help internal and agency teams ensure program aesthetics, activities, fabrication, feasibility, etc. take into consideration the clients AND festivals guidelines/goals
Research vendors, suppliers, etc. offering new technologies or approaches
Suggest new best practice recommendations for internal operations
Develop and maintain internal departmental relationships

Qualifications:

BA Degree required
7+ years of experience in festival, event and experiential production with an established record of success
Experience in festival site ops and custom festival activations preferred
Experience working with recognizable global brands preferred
Leadership experience: dedicated to the management and growth of internal and freelance teams
Adept in AutoCAD and festival organizational apps such as MyFest Advance, etc.
Adept in Microsoft Office applications including Word, PowerPoint and especially Excel.
Superior project and time management skills. Ability to juggle multiple projects and rapidly changing deliverables at once, prioritizing and re-prioritizing multiple times each day.
Work independently with necessary status updates
Exceptional communication skills, both written and verbal
Eye for details with impeccable project oversight, ability to see the big picture
Have a creative yet practical event management approach
Proven ability to work calmly and efficiently under pressure
Must be available to work occasional weekends and evenings, with ability to travel approximately 50%
Ability to leverage your experience and existing industry relationships
COVID-19 vaccination will be required for this position subject to legally valid exemptions

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. Its talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicantconsistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

A COVID-19 vaccination will be required for this position subject to legally valid exemptions.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

About Us

Recognized three years in a row by Great Place to Work and named one of People Magazines top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.

We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge.

There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.