DESCRIPTION

Job summary
Good storytelling starts with great listening. At Audible, that means each role and every project has our audience in mind. Because the same people who design, develop, and deploy our products also happen to use them. To us, that speaks volumes.

ABOUT THIS ROLE
This opportunity is for a Technical Program Manager, Director (TPM) within Audible€™s Consumer Domain group. The Consumer Domain group powers Audible€™s website applications and services for our global listeners. We are the home for talent that wants to grow Audible€™s market leading business and build the sites and services (APIs) across desktop and mobile devices. The engineering team you will be working closely with is comprised of developers who work in an agile environment and you will partner closely with Audible and Amazon tech teams, Product, UX and QA teams. Success in this role will involve a sharp focus on efficient, timely and accurate communication, proactive coordination, detailed project planning, passion for technology, a strong desire to learn and an obsession for removing inefficiency.

This role will be temporarily remote until our return to office date, at which time we will begin our hybrid model, Hub+Home. Our Hub+Home model provides flexibility to do our best work in the way that works best - maximizing the benefits of both work from hub and home. We promote flexibility in how we work, when we work, and from where we work. We also offer the opportunity to work fully remote for up to four weeks per year from anywhere within your assigned hub country. For more information please visit our Hub+Home page at https://www.audiblecareers.com/hub-home-hybrid-workplace.

ABOUT THE TEAM
We are embarking on a mission to reshape the fundamental experiences and delight our customers and drive a strong engineering culture. It's our responsibility to push Audible into new places; wherever our customers are listening. Achieving this vision means expanding and strengthening our development process and leveraging new technologies to deliver native applications. You will help us constantly drive to improve processes and tools and raise the bar for our teams and ultimately allow us to release higher quality software faster to our customers. Success means we lay the foundation for continued expansion of our company without disrupting an already tremendously successful and much-loved product.

As a Technical Program Manager, you will€¦

Communicate project risks, progress, launches and retrospectives across all stakeholders and teams €“ consistently and transparently.
Interface and communicate with Development and QA teams, Product Managers and Customer support teams on a daily basis.
Drive visibility and transparency of dates, upcoming milestones and release dates throughout the Sprint development process.
Monitor Production Analytics dashboards to ensure roll-outs and ramp-ups are happening as expected.
Build relationships with partner groups in Audible and Amazon and leverage those relationships to integrate your team's priorities within Amazon teams and understand how Amazon's projects impact our own work in this highly decentralized organization.
Play a leading role in managing the delivery of large cross functional projects spanning teams and divisions in Audible as well as Amazon.
Collaborate to define core business objectives in order to deliver the best product, program or project with the most efficient use of company resources.
Work with cross functional teams €“ technology, business and operations to manage multiple projects that have conflicting needs and priorities from concept to launch.
Collaborate to define the technical architecture of solutions for services.
Strive constantly to improve, establishing higher bars in project execution performance using objective metrics.
Work with astuteness, be proactive in seeking risks in the projects and drive subsequent mitigation.

BASIC QUALIFICATIONS

Bachelor€™s Degree in Computer Science or related field.
Previous experience as a software engineer.
8+ years€™ experience within software development.
Experience deploying distributed, multi-tier applications.
2+ years€™ experience managing agile software projects.

PREFERRED QUALIFICATIONS

Ability to navigate an ambiguous environment in which change is the only constant.
Detail oriented to ensure project success is paramount.
Superlative written and verbal and communication skills.
Ability to diplomatically disagree and align when dealing with different stakeholders.
Results oriented and with a strong customer focus.
Prior experience in building service oriented (SOA) distributed systems.
Prior experience in building web based systems using Java/J2EE, Apache Tomcat.
Experience building mobile device software and/or applications for large customer bases.
Adept at usage of various tools such as JIRA, Confluence, and Microsoft Project.

ABOUT AUDIBLE
At Audible, we innovate and inspire through the power of voice. We're changing the narrative on storytelling. As a leading creator and provider of premium audio storytelling, we've redefined the ways people access, discover, and share stories. The stories we tell have the ability to transport and transform everyday moments into meaningful experiences and it's our people who make Audible's service possible. We're listeners, storytellers, and problem-solvers. Our perspectives and experiences power our ideas and come together in our mission to unleash the power of the spoken word. Audible offers a Hub+Home hybrid workplace model that gives employees flexibility between gathering in a common office space (work from hub) and remote work (work from home). Some teams will work mostly at hub, some mostly at home and others hybrid. For more information, please visit adbl.co/hybrid.

Audible is committed to a diverse and inclusive workplace. Audible is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.