Success Profile

Junior System Administrator

SCOPE OF ROLE

Reporting to the Director, Information Technology and dotted line reporting to the System Administrator, the Junior System Administrator will be successful in utilizing their skills to be a hands-on technical expert responsible for implementing and/or modifying security access and identity changes for employees, contractors, and other individuals requiring access to Signature Healths IT systems. You will provide technical expertise and leadership in the overall management of current and future clinical application systems and or technology services within the company. The Junior System Administrator will act as a strong resource for all employees by ensuring continuity and alignment of technology applications and participating in the development of the companys technology services, infrastructure, guidelines, procedures and standards.

HOW YOULL SUCCEED ____________________________________________________________________

Assist System Administrator with maintaining the Signature Health network, server deployment and system security; modify system performance when appropriate.

Use strong time management skills regarding individual schedule and collaborate with your team to perform assignments.

Support LANs, WANs,networksegments, Internet, and intranetsystems.

Troubleshoot problems reported by users; analyze, follow-up and isolate issues.

Assist System Administrator with maintaining networkfacilities in individual machines, such as drivers and settings of personal computers as well as printers.

Build and assign routing protocols, routing table configuration.

Collaborate with your team and make recommendations for future system upgrades.

Configure and monitor Hyper V servers and Virtual Machines.

Administer servers, laptop and desktop computers, printers, routers, switches, firewalls, phones, company mobile phones, smartphones, software deployment, security updates and patches.

Create and assign configuration of authentication and authorization of directory services

Design and deploynetworks; maintainnetworkservers such as file servers, and VPN gateways.

Support System Administrator ensuringconnectivity throughout Signature Healths LAN/WAN infrastructure is on par with technical considerations.

Make changes, monitor, support, and configure SQL Server Databases.

Monitor and supportsystemwide backups of files and servers.

Comply with all agency policies and procedures.

Maintain all aspects of HIPAA, promoting patient confidentiality and right to privacy.

May be required to perform remote services as determined by Signature Health.

Adherence and completion of compliance training provided by Signature Health.

Responsible for and completes all productivity/documentation requirements.

Participate in all assigned staff meetings and staff development programs.

Demonstrate appropriate attendance and punctuality in adherence with Signature Health policies.

Other duties as assigned.

KNOWLEDGE & EXPERIENCE ______________________________________________________________

Associates Degree in computer science or technology required.

2-4years experience in system administration with demonstrated knowledge in the following areas required:

oMicrosoft OperatingSystems 2008R2 to 2016, Microsoft Office 365, and Microsoft SQL Server

oHyper V

Experience in system administration with demonstrated knowledge in the following areas preferred:

oSymantec Backup Exec

oCisco switching and routing including Vlans and QOS

oSymantec Endpoint Protection

oBarracuda and Ubiquiti Firewalls

oShoretel/Mitel phonesystems

Bachelors Degree in Computer Science or Technology preferred.

COMPETENCIES ___________________________________________________________________________

Attention to Detail

Communication

Customer Service

Problem Solving

Planning and Organizing

Tech Savvy

WORKING CONDITIONS ___________________________________________________________________

Work is normally performed in a typical interior/office/clinical work environment.

While hours of operation are generally standard, flexibility to work evenings and extended hours may be required.

Requires periods of sitting, standing, telephone, and computer work.

Hearing: adequate to hear clients or patients in person, over the telephone or through telehealth technology.

Speaking: adequate to speak to clients or patients in person, over the telephone or through telehealth technology.

Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.

Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted.

Possible exposure to blood borne pathogens while performing job duties.

Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday.

Sufficient dexterity to operate a PC and other office equipment.

ADDITIONAL INFORMATION ______________________________________________________________

FLSA Status: Exempt

Internal Job Code: 1704

Revenue Status: Non-Revenue Generating

Last Revision Date:08/04/2022

This Success Profile is not an exhaustive list of all functions or requirements that you may be required to perform; you may be required to perform other job-related assignments as requested by your supervisor or the company. You must be able to perform the essential functions of the position satisfactorily; however, if requested, reasonable accommodations may be made to enable you to perform the essential functions of this job, absent undue hardship. Signature Health may revise this Success Profile at any time, with or without advanced notice.

All employees of Signature Health are required to comply with the Signature Health Annual Influenza Vaccination Policy. This policy requires employees to obtain an annual flu vaccination. A medical and/or religious exemption may be submitted for review by the Signature Health Review Committee. Exemption requests are not guaranteed to be approved.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

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