Company Description:

Rite-Hite is the global leader in the manufacture and distribution of industrial loading dock and door equipment. Our innovative products and world class sales organization ensure solid, consistent growth, both for our company and our staff. We are always looking ahead to develop innovative new products and services to improve our customers' safety, security, and productivity. To continue our growth, we have an excellent opportunity for a Product Owner Web Technologies in our new headquarters in Milwaukee, WI.

Job Description:

We are looking for dynamic, motivated individuals to oversee a portfolio of digital applications and see to their constant improvement. The product manager will conceive, define, test, deliver, monitor, refine and withdraw digital products in the market (or internally) to maximize business results. They will conduct customer research, and work with key stakeholders across business and technology to develop and convey product vision. They also work with product teams (software providers) to deliver and sustain the end-to-end customer experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Establish and maintain relationships with key business and technology stakeholders

Perform (internal or external) customer research by means of including surveys, product analytics, interviews, market research, or other cost-effective means of gaining insights into the voice of customer. Use the insight to understand the customers goal and how they would gain value from the product capabilities.

Facilitate and drive alignment among key stakeholders to develop a shared view of product priorities

Work with key stakeholders to make frequent and dynamic prioritization decisions.

Collaborate closely with product delivery teams both internal and external.

Responsible for the successful delivery of firm outcomes and enhanced user value through informing the sequencing of work within the roadmap in an evolving and effective manner.

Create transparency and collaboration with stakeholders to ensure that there is alignment on the successful design and delivery of user value and firm outcomes within the product.

Establish a support model for managing our digital web application including but not limited to CMS, DXP, DAM, PIM products.

Establish clear goals and objectives for the product(s) and develop Key Performance Indicators (KPI's) that will clearly indicate the progress towards those goals and business outcomes.

As part of the transformation team, you would also be required to work on emerging technologies like AR/VR, run pilots and proof of concepts. Drive adoption and own the product backlog.

Required Experience:

A minimum of 5 years of experience in managing web and digital products including but not limited to brand websites, ecommerce platforms, app platform and martech.

Advance understanding of B2B Marketing and B2B commerce value chain.

Demonstrable experience of engaging executives and other stakeholders to support important business decisions.

Three or more years in diverse roles and increasing responsibilities across business and IT, although a business-only career is acceptable if business roles included sufficient technology focus to equip the candidate to communicate effectively with delivery teams.

Demonstrable knowledge of the product management discipline

Basic familiarity with the principles of design thinking, and lean and agile software delivery.

Exceptional analytical ability, conceptual thinking, and attention to detail.

Excellent planning, organizational, and time management skills.

We Offer:

Rite-Hite provides competitive compensation and a comprehensive benefits package with medical, dental, and vision coverage along with life and paid medical leave. We also provide a retirement savings plan that combines 401(K) with company match and profit sharing. Paid holidays, vacation, and up to five paid personal/sick days per year round out the package.

Rite-Hite is an Equal Opportunity/Affirmative Action employer offering a drug free workplace for our customers and employees.

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