Primary Location US-CT-Hartford
Organization:Aerospace
Employee Status:Regular
Schedule:Full-time
Description
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BOMBARDIER

At Bombardier, our employees work together to evolve mobility worldwide - one good idea at a time. If you have a good idea, we’ll provide the environment where it will thrive and grow into a great product or customer experience. Your ideas are our fuel.

Located at Bradley International Airport, Bombardier Business Aircraft’s Hartford Service Center offers a great place to learn from the best in business aviation. Established in February, 1981 as a 70,000 sq ft facility now boasts 198,000 sq ft. It is equipped to perform scheduled and unscheduled maintenance, modifications, including interior modifications, avionics installations, and Aircraft on Ground (AOG) support for Bombardier Learjet, Challenger and Global aircraft. The Service Center has received certifications from FAA, EASA, Bermuda, Canada, Cayman Islands, Argentina, Brazil, Aruba, Guernsey and Mexico. The facility has received 21 consecutive FAA Diamond Awards and is actively involved in the Hartford community, spearheading programs to create awareness about aviation maintenance among local students and to help close the gender gap in the industry.

In your role, you will:

The primary roll of the Customer Liaison pilot is to be the primary liaison between Bombardier and the customer. This relationship is promoted by authorizing of standards and operational procedures developed internally with the Bombardier Training Services, Bombardier Tech Pubs, Customer Response Center, and Entry-into-Service. CLPs also liaise with CAE, our primary training provider.

In addition to developing and maintaining those relationships, you will be responsible for the safe and efficient operation of BBAD Flight Ops demonstration aircraft and operating procedures. You will be Responsible for the safe conduct of demonstration flights on worldwide flying operations, in accordance with Bombardier policies and Federal Aviation Administration regulations.

Primary Role: This position is located at the Bombardier Aerospace located in Hartford, CT- this opportunity will be conducted mainly onsite with flight as needed.

Act as the main point of contact for our operators on operational and pilot-related technical queries for the Global aircraft fleet (including the Global 7500).
Be the company Operational Focal for the Global series aircraft.
Define, establish and promote Bombardier Operational Standards.
Provide direct support to customers and coordinate responses for queries with internal groups (Engineering, Programs, Production).
Provide operational expertise to other internal departments (Operational Evaluation Team, Customer Response Center, In-Service Engineering group, Field Service Representatives).
Provide pilot support for internal operational flights and for customer missions such as Functionality & Confidence flights.
Participate in or steer key projects in areas such as operational evaluations, operational safety practices or enhanced customer satisfaction.
Participate in all Global Series Advisory Committee meetings and act as moderator for Flight Operations sub-committee activities.
Present special topics at Advisory Committees, Maintenance and Operators Conferences, and trade shows (NBAA, EBACE).

Secondary Duties

Perform duties of Second in Command when so assigned
Conduct any given flight with the highest regard to safety of the crew, passengers, cargo, and equipment
Comply with all federal regulations and departmental policies
Learn the role of flight operations pilot as follows:
Complete the indoctrination training as stated in the Flight Operations Manual
Obtain a type rating on a company product
Understand the contents of the Flight Operations Manual
Understand the Safety Management System concept
Fly in the North American theatre of operations
Being introduced to international operations
Complete collateral duties as assigned
Perform other tasks as assigned by the Chief Pilot

Qualifications
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