Position Summary

Position Summary
Samsung North America Service Business Finance is seeking a highly self-driven Manager Accounts Receivable(AR)/Collection with a strong owners mindset, relentless customer advocacy, and front-line obsession to improve AR KPI. The manager must have high level of ownership and accountability to manage and improve AR KPI.

This Manager AR/Collection serves as a subject matter expert and teammate on all accounts receivable, credit management, customer relationship, cash application and collections management responsibilities. The manager is a champion of continuous improvement efforts to reduce outstanding account receivables, increase cash flow, minimize bad debt, and develop solid working relationships/networking with internal stakeholders and customers.

Role and Responsibilities

Key job responsibilities

Manage collections of outstanding account receivables

Make outbound collection calls and emails in a professional manner while keeping and improving customer relations

Manage ATB (Aged Trial Balance) and all transactions for assigned accounts

Manage assigned accounts and all applicable collection reports

Maintain accurate customer information in system according to company procedures

Update client database to accurately tracking ongoing activities

Perform new customer accounts creation, monitor credit limit expiry in the system and advise accounts owners

Assist with month end closing and perform sales closing and order block release

Partner with sales team and customer success management team to resolve issues and invoice disputes

Advise sales team of outstanding invoices and past due invoice issues. Alert them of issues and enlist support for resolution of disputes

Ensure all invoicing and cash applications are accurate monthly

Enhance and maintain accounts receivable reports to monitor customer balances and payment trends

Publish KPIs and/or accounts receivable dashboard to help monitor the business

Manage and improve AR KPI

Perform functions for accounts receivable daily responsibilities and tasks

Prepare and communicate various daily, weekly or monthly financial reports to stakeholders

Perform various Ad Hoc reporting and analysis

Assist with implementation and testing of new program, streamlining processes and upgrades, as necessary

Experience/Qualifications/Skills

Bachelors degree in Accounting, Finance or related field or equivalent directly related work experience

Minimum 7 years AR collection experience. Minimum 5 years in advertising industry or media company experience.

A self-starter, work well as a team player, but work independently when appropriate.

Eye for details attention to quality and accuracy is of paramount importance in this role

Ability to analyze problems, actively strategize to resolve them, pay attention to detail, and have excellent organization and communication skill

Ability to juggle multiple tasks, work cross-functionally and at all levels of the organization, whether internally or externally to support rapid growing advertising business.

Ability to be flexible and comfortable in a dynamic and fast-paced environment

Require excellent interpersonal skills, strong written capabilities, analytic skills and good attention to detail.

Ability and willingness to jump into project and workloads as needed

Ability to identify discrepancies and inconsistencies

Sense of urgency to get it done before due date.

Demonstrate expertise of analyzing processes and implementing process, and work on system/process improvement to reduce manual work and to improve operational efficiency

Microsoft Office, Outlook, Word, and Advanced Excel Skills. ERP system experience (preferably SAP/NERP)

Skills and Qualifications

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COVID-19 Vaccine Mandate

In order to comply with the federal vaccine mandate, Samsung Electronics America requires all employees to be fully vaccinated against COVID-19, unless a medical or religious exemption, or an exemption required under state/local law, is approved. Offers of employment are contingent upon proof that a candidate is fully vaccinated or qualifies for an exemption. More details on how to apply for an exemption are provided after the application process is complete.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

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