DESCRIPTION

Job summary
Employer: Twitch Interactive, Inc.
Position: Technical Program Manager III
Location: San Francisco, CA

Multiple Positions Available:

1. Manage application releases across multiple teams and app stores, while managing dependencies, risks, and priorities.
2. Execute release cycles and application submissions for projects on iOS, Android, and TV Applications (consoles, streaming boxes, and Smart TVs) 3. Provide concise and clear communication (verbal and written) to stakeholders from Product, QA, and Client teams.
4. Escalate urgent issues, identify risks, and drive them to closure in a timely manner.
5. Act as an expert and point of contact for first party partners for submission issues.
6. Manage and monitor release cycles through JIRA and other release management software.
7. Create and apply new processes to optimize release cycles. 8. Ensure app releases exceed defined quality bar for crashes, bugs, and business metrics.
9. Interface with Customer Support team to identity and communicate customer issues.
10. Document, schedule, and communicate application releases and project status.
11. Telecommuting benefits available.
12. Supervise 2 Technical Program Managers, 1 Sr. Technical Program Manager, and 1 Technical Support

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BASIC QUALIFICATIONS

A Master€™s degree or foreign equivalent in Engineering, Computer Science, Information Technology, Computer and Information Technology or related discipline and 2 years of experience in release management and application development lifecycles.

In the alternative, a Bachelor€™s degree or foreign equivalent in Engineering, Computer Science, Information Technology, Computer and Information Technology or related discipline followed by 5 years of progressively responsible experience in release management and application development lifecycles.

Experience must include:
1) 2 years of experience in Apple, Android, Sony, and/or Microsoft application store dashboards.
2) 2 years of experience in using and customizing JIRA for release management, bug tracking, dashboards, and reports.
3) 2 years of experience in agile methodologies, and their application to manage programs effectively.
4) 2 years of experience in CI automation systems.
5) 2 years of experience in data analysis using SQL, Mode Analytics, and/or Tableau.
6) 2 years of experience in project management

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.

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PREFERRED QUALIFICATIONS

All applicants must meet all the above listed requirements.

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Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.