Job Summary:

JUNIOR SOFTWARE ENGINEER

Location: London, UK

Division: Universe

Line Manager: Software Engineering Lead Engineer

Contract Terms: Permanent, 40 hours per week

Are you a software engineer and up for a new challenge!?

Were growing fast (over 100% last year) and have important roles to fill! We love live entertainment and bringing fans together for the best moments of their lives. Come make experiences happen with us.

THE TEAM

Universe is a leader in online ticketing for virtual & in-person events. Were growing fast due to innovations in virtual events and timed-entry ticketing. We solve for large complexity and load, serving some of the biggest names in live entertainment (e.g., Dua Lipa, Metallica, Garth Brooks, Meghan Thee Stallion to name a few) and operating in over 15 countries.

We were acquired by Ticketmaster in 2015 which accelerated our growth. With a global team over 30 strong, Universe operates independently with our own roadmap and modern tech stack (including Kubernetes, Docker, Flux, and more) and the financial backing of a Fortune 500 company. Free concert tickets are a cool perk too! #LI-JCK #LI-Remote

THE JOB

As a Software Engineer at Universe, you will apply your passion for technology and live experiences as we work together to build a world-class Event Ticketing platform. In this deeply technical position, business-minded position, youll evolve your front-end and back-end systems and level-up your own skillset. Youll be challenged with the rewarding tasks of understanding our customers with strong empathy, curating a fantastic product experience, and championing our vision to new heights.

Our clients, who include some of the worlds biggest musicians and most sought-after events, rely on Universe to provide a stable, performant, and reliable solution that can scale quickly to handle unpredictable demand and large volumes of traffic and data. Youll get your hands dirty writing code, architecting solutions, and contributing directly to these systems. Through continuous deployment, youll ship frequently and have measurable impact on our product that you can feel proud of. Youll collaborate with talented developers, designers, and product manager, using your deep technical insight to ensure were not only building the best software but also building the right software in the best way possible.

TECK STACK

Universe primarily uses Ruby on Rails to serve our application data via a combination of REST and GraphQL APIs to a variety of React front-end clients. Were constantly adopting and testing new tools and technologies within our service-based architecture, so youll see some Elixir, Java, and Rust sprinkled in there too.

Our primary datastores are MongoDB, Postgres, and Elastic, though we also use BigQuery. We deploy to GCP and manage our systems with Kubernetes and maintain a continuous deployment pipeline that allows us to ship quickly. Hundreds of thousands of people can come to our site vying for thousands of tickets, so we need to scale quickly and intelligently to handle this demand and prevent conflicts.

WHAT YOU WILL BE DOING

Writing new React components with our GraphQL API, building new features, and maintaining existing ones
Architecting new back-end data models and services in Ruby on Rails and Elixir Phoenix
Testing your code with automation
Pair-programming with talented developers

Our job descriptions evolve with our business needs and priorities. In addition to the description above, your role may include additional duties, responsibilities, projects and team support as needed.

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

Minimum of 1 year of professional experience working as a Software Developer
Experience working with productive software engineering teams and writing high-quality software
Any experience with Ruby on Rails and React (or similar) that will enable you to hit the ground running is an asset
Effective communicator, written and oral, as this role will be working closely with people from all over the organization
An independent, fast-learning, self-starter who takes ownership over solving hard problems
Experience with any of the following technologies is a bonus: Elixir, GraphQL. Mongo, Postgres, Elastic, Redic, Java, and Kafka (or similar)

YOU (BEHAVIOURAL SKILLS)

Business Acumen You understand and can apply general business concepts, using external networks to understand market situations and industry.
Passionate A love for your craft that pushes you to strive for elegance and quality in your work.
Winning Teamwork Collaborating with others in a respectful manner and openly sharing information amongst the team to assist in achieving Ticketmaster goals and objectives. Taking the time to empathize and understand where others are coming from, along with showing recognition and appreciation for the contribution of others.
Inquisitive A forever student, always seeking to learn and grow with and from your peers.
Problem Solving and Innovation Gathering appropriate perspectives and insights and seeking win-win solutions by remaining open to alternative approaches and being proactive in generating new ideas. Ability to maintain a balanced perspective and see all sides of an issue and manage problems in a timely and effective manner. A free and independent thinker, open to new ideas and concepts.
Organizational Skills Manages competing priorities of several teams/departments/locations. Tasks and project management orientation (with the ability to hold others accountable).

NOTE: To work from a Ticketmaster office, full COVID-19 vaccination will be required subject to any legally valid exemptions.

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the worlds largest live entertainment company.

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the worlds largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If youre passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL OPPORTUNITIES

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities

About Us

Recognized three years in a row by Great Place to Work and named one of People Magazines top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.

We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge.

There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.