DESCRIPTION

Job summary
Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. Our team is part of the Global Advertising Partner Development organization and we own the Public API used by external customers building scaled campaign management solutions. We are looking for an SDM to own the onboarding experience for new customers looking to leverage our API. Today this process is lengthy, manual and heavily reliant on back and forth emails between us and our customers. We are looking for a strong technical leader to staff and lead a team oriented around creating a delightful onboarding experience that smoothes out the pain points we see today. Unsurprisingly, API customers tend to be the largest advertisers and onboarding to the API makes it far easier to manage advertising campaigns at scale. By smoothing out this process, you will have an opportunity to make a massive impact on a $30 billion dollar a year advertising business and help us reach the next level as we continue our rapid pace of growth.

Key job responsibilities
In this job, you will be responsible for improving the experience for customers onboarding to the API. The work is greenfield and we are looking for a leader to staff a team, help us define our technical strategy, and then lead the execution to solve the problems our customers face today. Key responsibilities include:

* Leading your team€™s hiring process to ensure we have the right people in place to solve this problem
* Working with PMTs to define the team€™s roadmap and critical projects / features
* Working with stakeholders (SDMs, Sr SDEs, and Principal Engineers) to define a technical strategy for your team€™s key products
* Defining your team€™s SDLC and leading execution and delivery of your product roadmap
* Improving the drop off rates for customers interested in using the Amazon Advertising API
* Reducing the time to first call for customers of the Amazon Advertising API

A day in the life
As the Software Development Manager, you are responsible for building and leading a team tasked with solving the onboarding pain point for our customers. Your responsibilities will from day to day but will include:

* Working with the recruiting team to build out a robust hiring pipeline
* Interviewing candidates for your team
* Defining team priorities and making both tactical and strategic tradeoffs to deliver on behalf of your customers
* Leading a new team working on ambiguous technical problems lacking a clear strategy
* Ensuring your stakeholders and leaders are aligned with your team€™s mental models and priorities.

About the team
Our team has led the API-first initiative within Amazon Ads for the past few years and over that time we have shifted the org€™s SDLC to treat APIs as products unto themselves. As the org has adopted this model, customer demand for our API€™s has also grown and our onboarding process needs substantial improvements to keep up. This team is a full stack team that will build customer facing features to make the onboarding experience both friendlier and smoother. The team has the rare opportunity to address major customer pain points with an entirely greenfield application.

BASIC QUALIFICATIONS

7+ years of experience working directly within engineering teams
Experience partnering with product OR program management teams
3+ years of people management experience, managing engineers
3+ years of experience architecting and designing (architecture, design patterns, reliability and scaling) of new and current systems

Experience mentoring junior software engineers
BS or MS degree in Computer Science (or a related field) or equivalent experience.

PREFERRED QUALIFICATIONS

Experience influencing professional software engineering practices and best practices for building and supporting great software services
Experience with low latency, high throughput Java services.
Experience building scalable APIs designed for usage by a broad array of clients
Strong written and verbal communication skills
Working knowledge of REST, OAuth, transactional and NoSQL data stores and big data processing systems
General awesomeness in software engineering and life
Bonus points: Familiarity with the online advertising or e-commerce industry
Experience managing full stack software development teams

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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