Company

Federal Reserve Bank of St. Louis

Overview

The St. Louis Fed is looking for an energetic Web Content Strategist with a passion for user experience.

Your day-to-day: As a key member of the External Engagement and Corporate Communications team, you will report to a Product Owner, and shape and publish high-profile economic and educational information; consult with business lines on content strategy and display; work in an agile development environment to continuously improve our digital products; and serve as a guardian of the Bank's reputationhelping to ensure content is accessible, accurate and presented with diverse audiences in mind.

Your driving force: The UX champion in you will not only lead our growing user testing program, but also lead inspiring conversations with content creators, designers and others in order to improve UX and customer journeys across digital platforms including stlouisfed.org and museum.stlouisfed.org.

Responsibilities

Act as a liaison for internal business lines, providing strategic consultation around their online communications needs.
Contribute to content production and strategy, making timely updates to stlouisfed.org (articles/essays, presentations, charts, video and audio).
Plan and execute user testing and research activities.
Analyze, prioritize and present UX findings to internal stakeholders in a compelling way.
Suggest and implement enhancements, working closely with the Product Owner on user stories and collaborating with graphic designers on prototypes.
Develop, validate and refine personas reflecting key audience segments.
Participate in QA testing and website releases.

Qualifications

Bachelors degree in digital marketing, business, communications, web design/development or equivalent certifications and commensurate experience
3-5 years experience working in web content management systems and using HTML/CSS including a combination of the following:
- Familiarity with Sitecore
- Experience conducting user research with qualitative and quantitative methods, and/or leading UX-centered projects. Familiarity with Usertesting.com
- Demonstrated knowledge of these core areas: digital content production and proofing, UI/UX and web design principles, and accessibility best practices.
- Presentation and test-moderation skills.
- Can prioritize and manage projects, execute time-sensitive tasks with precision, and make data-driven decisions.
- Familiarity with SEO best practices
Travel = Less than 5%.

Candidates with less experience may be considered at a lower job grade or salary.
All Federal Reserve Bank of St. Louis employees must be fully vaccinated against COVID-19, including receiving a COVID-19 booster when eligible, unless the Bank grants an accommodation based on a medical condition or sincerely held religious belief.

Total Rewards

Bring your passion and expertise, and we'll provide the opportunities that will challenge you and propel your growthalong with a wide range of benefits and perks that support your health, wealth, and life.

Salary: $ 83,900 $ 101,000

In addition to competitive compensation, we offer a comprehensive benefits package that all brought together in a flexible work environment where you can truly find balance:

Generous paid time off
Tuition & Training assistance/reimbursement
401(k) match & Annuity/Pension fund
Top-notch health care benefits
Child and family care leave
Professional development opportunities
And more...

Ranked as the #2 Top Workplace in the St. Louis Region in 2020, the Federal Reserve Bank of St Louis is committed to building an inclusive workplace, where employees' diversityin age, gender, race and ethnicity, sexual orientation, gender identity or expression, disability, and cultural traditions, religion, life experiences, education and socioeconomic backgroundsare recognized as a strength. Learn more about the Bank and its culture; check out our Careers Site.

The Federal Reserve Bank of St Louis is an Equal Opportunity Employer.

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Public Affairs/Community Development

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

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