Position Summary
Do you thrive in a fast-paced learning environment and possess the skills to enable others to succeed? As a Learning Specialist supporting the Service and Operations Team, you will play a key role in the planning, design, development, implementation, and continuous maintenance of a variety of training programs that align with your assigned business areas. As part of a shared service, you will be actively involved with the business management team to conduct ongoing training needs analyses and develop training solutions utilizing various delivery methods and assess the effectiveness of the solutions. Using recognized practices, you will uncover and recognize emerging patterns, summarize results, and provide recommendations for actions to take advantage of potential opportunities and/or address knowledge gaps.
You will:
Design and deliver onboarding and/or upskilling programs, as well as other L&D initiatives in response to changing needs for your designated business area.
Provide L&D consultation to understand the training needs of all assigned business areas, maintaining an appropriate level of organizational literacy to be able to substantively contribute to the success of the business based on its strategy.
Apply training best practices based on adult learning theory to best meet learning needs; methods include but are not limited to virtual instructor-led classroom, e-learning, self-study, social learning, gamification, etc.
Partner closely with Instructional Technologists to develop e-learning applicable to your assigned business areas.
Consistently innovate with new training approaches, practices, and processes to improve efficiency of training development.
Reporting Relationships
This position reports to the Manager, Learning & Development who, in turn, reports to the Director, Learning & Development within the Strategy, Governance and Enablement organization.
You have:
Bachelors Degree in Education, Business Administration, Organizational Development, Communication, or related field, or equivalent practical experience
Strong knowledge of learning and development methodologies; formal design and development approaches, adult learning best practices, industry training technologies used to deploy, maintain, and monitor learning to geographically dispersed customers
Experience with training design and delivery
Exceptional written and oral communication skills, including presentation skills and an aptitude for public speaking
Exceptional business communication skills, including ability to deliver messaging to key stakeholders and senior leaders
Ability to develop cross-business connections, and build collaborative relationships
An aptitude for thriving in a fast-paced, high-intensity environment
Guardian (or industry) products, systems and business expertise preferred but not required
Travel
Occasional travel to Guardian offices (0-10%)
Our Promise:
At Guardian, youll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
We Offer:
Meaningful and challenging work opportunities to accelerate technology and innovation in a secure and compliant way.
Competitive compensation
Excellent medical, dental, supplemental health, life and vision coverage for you and your dependents with no wait period
Life and disability insurance
A great 401(k) with match
Tuition assistance, paid parental leave and backup family care.
Dynamic, modern work environments that promote collaboration and creativity.
Flexible time off, dress code, and work location policies to balance your work and life in the ways that suit you best.
Social responsibility in all aspects of our work. We volunteer within our local communities, create educational alliances with colleges, drive a variety of initiatives in sustainability, and advocate for diversity & inclusion in all that we do.
Primary Location:
Remote - United States
Other Locations:
Job:
Operations
Schedule:
Full time
Equal Employment Opportunity:
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
