As with all members of the Citi team, the Community Program Advisor is responsible for bringing our firms Leadership Principles to life every day. At Citi, **We Take Ownership** and challenge one another to a higher standard in everything we do. **We** **Deliver with Pride** , striving for client excellence, controls excellence and operational excellence. And we recognize **We** **Succeed Together** by valuing and learning from different perspectives to surpass stakeholder expectations.


The Community Program Advisor reports to the Community Lead. They are an individual contributor who leads teams without direct authority, fulfilling a critical role in the agile matrix. They support the Community Lead in delivering value-creation by supporting book of work prioritization and providing management and grooming of the product backlog. They are responsible for guiding multiple projects in the management of their respective product backlogs and book of work delivering high-quality value-creation products.


Community Program Advisor are customer-centric and intensely focused on adding value to the organization. They are servant leaders who inspire and motivate others. They are self-aware, highly collaborative, and create a culture of trust and psychological safety. They embrace and promote the Agile mindset and make growth and development a priority for both themselves and their teams, leveraging and promoting the 3 Es of learning Experience, Exposure, and Education. They take ownership of their work, as well as the work of their teams and our bank, and are focused on protecting our firm through effective risk management.


Responsibilities include:


+ Book of work prioritization and providing management and grooming of the product backlog

+ Driving value-creation connections of deliverables for community

+ Assessing and managing cross teams and community intersections and interdependencies

+ Proactively gathering and sharing cross-community knowledge

+ Providing inspiration and feedback to community members

+ Ensuring quality of deliverables

+ Participating in iteration demos / reviews

+ Providing input on team member development and performance to Capability Leaders and Managers

+ Work with Product Owners and stakeholders to define metrics to measure success

+ Consulting and advising internal L&D partners by influencing strategic functional decisions

+ Provide business consultation and support to designated business leaders and stakeholders as defined by Community Lead.


**Qualifications**


Candidates should have proven experience in or significant knowledge of the following:


+ Leadership

+ Organizational and Business Acumen

+ Backlog and Book of Work Management

+ Strategic, Critical and Creative Thinking

+ Product Ownership

+ Interpersonal Skills

+ Negotiation

+ Influencing

+ Presentation Skills

+ Coaching and Feedback

+ Reporting and Analytics

+ Organize Skills

+ Communication skills (written and oral)

+ Risk Management


Requirements:


+ Minimum of 5 years Learning Advisory experience, preferred

+ Minimum of 2 years Agile experience, preferred

+ Agile Product Owner Certification, required

+ Proven skills influencing across multiple levels in the organization to drive successful outcomes

+ Ability to challenge the way we do things to improve the experiences of our business partners and colleagues and deliver results more collaboratively, effectively, and efficiently

+ A team player. Someone who embraces and promotes collaboration opportunities and recognizes that the GCB Learning team can only be as good as its team members collectively


**Education Level**


**:** Bachelors/University degree or equivalent experience


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**Job Family Group:**


Human Resources

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**Job Family:**


Talent, Development, Learning & Diversity

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**Time Type:**


Full time

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Citi is an equal opportunity and affirmative action employer.


Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** .


View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .


View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) .


View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)


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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.