The **Sr. Business Analyst** would enable the rapid development and maintenance of WorkFlow Manager Tool through requirements gathering, analysis, documentation, testing and cross-functional team coordination. Essentially, this position is responsible for the three dimensions of business process reengineering the Why, What, and How.


**Responsibilities:**


+ Coordinate with the cross-business Control Leads to streamline the business process and associated control check points.

+ Independently work with the various cross functional teams to consolidate and document the business process and translate into technical specification.

+ Work with senior managers from various functional areas to understand current processes, issues and data/reporting challenges in order to recommend appropriate technical solutions.

+ Elicit, analyze, document and validate detailed business and functional requirements enabling software enhancements to be developed and tested that meet client and organizational goals.

+ Use process flow diagrams, screen mock-ups and other visual documentation techniques to enhance the value of business requirements documentation for the benefit of business users as well as technical teams.

+ Work with the development team to ensure completeness and accuracy of the technical specification and design, meeting business requirements.

+ Create and execute detailed test plans to ensure that the letter and spirit of the business requirements for the solution are being fulfilled.

+ Work closely with the development team to brainstorm and identify features and functions in the application and ratify the solutions from a process owner standpoint.

+ Identify opportunities for process and control improvement and efficiency gains.

+ Participate in key business change and cost reduction programs to provide analytical support and to drive financial outcomes

+ Provide visibility to project manager on progress against approaching milestones, issues, risks and dependencies.

+ Create and maintain Project Plan to keep track of all the current activities.


**Education and/or Experience**


+ Bachelor's Degree in Computer Science or equivalent 6 - 10 years of experience.

+ Conceptual knowledge of SharePoint (2013/19).

+ Balanced blend of analytical skills, problem solving, reporting and communication skills.

+ Advanced organizational skills including attention to detail, multi-tasking and following up.

+ Excellent writing and presentation skills.

+ Experience working collaboratively across various areas of the organization and presenting to senior management.

**Knowledge, Skills and/or Abilities**


+ Knowledge of workflow systems and SharePoint technologies.

+ Strong communication skills including technical writing.

+ Ability to work and contribute as a team player.

+ Proficiency in Microsoft Office products such as MS Word, Outlook, Excel and PowerPoint


-------------------------------------------------


**Job Family Group:**


Compliance and Control

-------------------------------------------------


**Job Family:**


Business Control

------------------------------------------------------


**Time Type:**


Full time

------------------------------------------------------


Citi is an equal opportunity and affirmative action employer.


Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** .


View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .


View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) .


View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)


-----------------------------


Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.