Job Description
Job Title: Sr. Cloud HCM Analyst
Salary: $75,000
Unit: Human Resources
Position Summary:
The New York County District Attorney's Office (DANY) has an opening for a Senior Oracle Cloud Human Capital Management Analysts in its Human Resources Division. In this position, under the guidance of the Deputy Director of Human Capital Management (HCM) Application, the Senior Analysts will provide technical support related to the DANY HCM application. The Oracle HCM application's functions include, but are not limited to: Core Human Resources, Recruitment and Talent Acquisition, Performance Management, and Learning Management.
Responsibilities include but are not limited to:
Perform configuration, optimization, and maintenance of the HCM system.
Serve as the lead in troubleshooting and analyzing production issues, including documentation of the root cause and any configuration changes required to resolve.
Analyze, document and test impact of required patches and any ERP and system initiatives on business processes and customizations.
Develop, test and validate pre-defined system requirements coming from HCM Cloud.
Actively engage in efforts for new implementations, enhancements, and production support
Provide day-to-day hands-on support by bridging the gap between functional users and the HCM team and clearly articulating any issues or new/changing requirements needed.
Collaborate with core business partners to identify efficiencies in existing processes utilizing system configurations and automation.
Provide customer service and production support for various HCM modules.
Analyze prioritized issues using a variety of troubleshooting and analysis to investigate production issues, propose options for resolution, document findings and ultimately document and solution the issues in production.
Create service requests with Oracle and work with analysts, developers, DBAs and Oracle to resolution.
Participate in technical workshops with Oracle community to keep pace with developments.
Work with HCM team and HR Specialists to create documents related to scenario and script testing, detailed analysis based on requirement documents and creation of user guides.
Provide reports about transactions in the system.
Perform imports and exports of HCM data using BI Publisher Reports/Integrations, Approval workflows, Fast Formulas and HCM extracts, as directed by the HCM Administrator.
Educational Requirement:
Bachelor's degree required (preferably in computer science, information technology, or a related field).
Minimum three (3) to five (5) years relevant experience in supporting users.
Preferred Requirement:
Strong technical background in computer software and troubleshooting required.
Extensive application life cycle experience in gathering, application sourcing, design, development, testing, training, rollout, and post-implementation support.
Proficient in Microsoft Office products (including advanced data functions in Excel.
Strong technical aptitude and an ability to research and solve complex issues independently.
Functional experience in designing, building, testing, training, and post-production support of applications.
Excellent analytical skills; ability to collect and analyze data and succinctly present findings.
Strong interpersonal and communication (both verbal and written) skills.
Excellent organizational and problem-solving skills.
Strong attention to detail and high concern for data accuracy.
Strong customer service orientation with the ability to interact with people at all levels of the organization.
High level of flexibility, with a strong work ethic and ability to prioritize work and multi-task.
Experience with Oracle Capital Management systems a plus.
Commitment:
One (1) year commitment to hiring department.
Additional Information:
Pursuant to the Mayor's Executive Order 75, as of August 2, 2021, all newly hired employees must be vaccinated against the COVID-19 virus, unless they have been granted a reasonable accommodation for religion or disability. If you are offered employment with DANY, this requirement must be met by your date of hire, unless a reasonable accommodation for exemption is received and approved at the time of your on-boarding process.
As a current or prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. Please review the notice to see if you may be eligible for programs and how to apply at nyc.gov/studentloans .
The New York County District Attorney's Office is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. About Us
The New York County District Attorney's Office serves and protects the People of New York through the fair administration of justice, without fear or favor. The Office's support staff perform a variety of key functions, including supporting the Trial, Investigation, and Appeals Divisions, as well as other prosecution support and office functions. Our support staff receive a competitive salary and a generous benefits package, as well as unparalleled opportunities for professional development.
The New York County District Attorney's Office is an Equal Opportunity Employer, committed to recruiting and retaining a diverse and culturally responsive workforce. Given the diverse nature of our community, the ability to work with people of different backgrounds is critical. The Office seeks to have a staff that reflects the diversity of the community that we serve. To that end, all applicants will be considered without regard to actual or perceived race, color, national origin, religion, sexual orientation, marital or parental status, disability, sex, gender identity or expression, age, prior record of arrest; or any other basis prohibited by law. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, training, and career development programs.About the Team
The Support Staff Recruitment Team at DANY supports the Office's initiatives to have a staff that reflects the diversity of the community that we serve. We seek employees that are interested in a career in the public sector and will support the Office's initiative of Moving Justice Forward.
For questions or inquiries, please contact Recruitment@dany.nyc.gov.
