**Description** The Enterprise Cloud Operations Engineer position will oversee Cloud operations to ensure the environments health, stability, manage the daily cloud based systems utilizing AWS, Azure, and Google cloud platforms to ensure the availability, performance, scalability and security of cloud based systems. The Engineer is an expert in 24/7 operations with high performing and scaling systems that meet a high degree of uptime. An expert in all facets of Cloud hosting operations with the ability to effectively communicate with customers, and internal stake holders. If you're passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Humana's Cloud Infrastructure Operations team could be the place for you! **Responsibilities** **Responsibilities** + Oversee, participate in and manage production deployments within the various Cloud environments. + Participate in the Design, implementation and Operation of application and infrastructure monitoring solutions + Provides cloud governance, processes and technical advisory support to business units and projects by working cross-functionally and provide recommendations that support the business needs. + Participant as required (Level 2/3 escalation point) for Incident Management. + Participate and develop client relationships within Operations, Business partners, Managed Service Providers and Cloud services. + Work with cross-functional teams to support the engineering and implementation of new cloud applications or solutions, and define the related risks. + Responsible for adherence to corporate standards regarding applicable corporate and divisional Policies, including code of conduct, safety, GxP compliance, and data security. + **Measure** + Responsible for setting reporting standards, reporting and reviewing the cloud reports. + **Review** + Monitoring, Alerting and response to alerts, making and settings standards and policies. + Review and approve strategic migration plans to move on premise applications to various cloud vendors. + **Improve** + Understand Cost controls and the various cost optimization techniques. + Understand reliability and performance aspects and make recommendations + Capacity Management within the Abbvie cloud environments. + Mentor the Operations organization and less experienced technical staff. + Service billing management. Utilize knowledge to detail cost drivers in cloud systems delivery and operations and the consequences of the technical decisions made by you and/or others. + **Document** + Strong documentation skills for updating and maintaining a Knowledge Base and knowledge articles. Establish required documentation, standards and policies. + **Change Management** + Working knowledge and hands on experience with Service Now and ITIL change management. + Participate in onboarding systems and services within the cloud environments. + **Secure** + Monitor and Manage security across infrastructure and applications that reside in the cloud. + Account access oversight, governance and administration. **Required Qualifications** + Bachelor's Degree in Technology related field with a minimum of 3 years work experience OR 5 -8 years of related work experience; Technical background in healthcare or companies is preferred. + Minimum 3 years of working Cloud experience. + Established experience in Cloud Service development, compute engineering and automation. + Interacts well with diverse groups within function and maintains strong working relationships with internal and external entities. + Ability to influence others in the technology areas. + Has hands on scripting experience using one of the following: Terraform, Cloud Formation, PowerShell, Azure CLI, Python, JSON, Perl or Bash. + AKS/container experience. + Experience with Continuous Integration and Deployment Pipelines a strongly desired, i.e. Azure ADO, Jenkins, Git, Git Hub. **Preferred Qualifications** + Understands the Well Architected Framework, and has hands-on experience and implementation of Cloud solutions. + Strong background in Operations and/or Infrastructure Engineering. + Strong understanding of Azure and AWS services (IaaS, SaaS, PaaS,). + Strong understanding of services utilized by cloud vendors (Azure, AWS & Google). + Familiarity with Azure Monitor, Cloud Watch, Advisor, Cloud Trail, Guard Duty, Cost Explorer, Splunk, TurboNomics, Dynatrace and other cloud management tools. + Strong background in Linux/Unix and/or Windows administration. + Azure or AWS Certified Solutions Architect. + Microsoft Certified Solutions Expert (MCSE) or Microsoft Certified Solutions Associate (MCSA) + RHEL Certification desired. Advanced knowledge preferred in Linux and System Administration tasks including OS installation, configuration, troubleshooting and management. Linux User Management, Log Analysis, resource utilization and fine tuning. Good knowledge of scripting languages (Python, Ruby, etc.) Experience working with configuration management tools (Ansible). + Strong understanding of network and firewall principles and cloud virtualization environments such as AWS. + Familiar with Service Now. + Container monitoring using Dynatrace or Azure Monitor. + Understands code as a service. + Background in regulated companies a plus (pharmaceutical, healthcare, financial institutions or similar). + Advanced Knowledge of Cloud and Open Source Technologies such as: Service Discovery, Networking, Load Balancing, Containers, Deployment and Scaling, Fault Tolerance and throttling, failure domains and zones, etc. **Why Humana?** It's not about what we think is important. It's what matters to you that counts. Humana offers a variety of benefits to promote the best health and well-being of our associates and their families. **You'll experience the following perks as a full-time Humana employee:** **Compensation and Financial Security-** Our pay philosophy is designed to motivate and reward associates for their skills and contributions to the company. We provide options to help you plan for your future and protect your assets: Competitive base pay, Recognition pay, 401(k) retirement savings plan (125% match for the first 6% contributed by an associate), etc. **Your Whole Health-** Humana's health products and services are designed to encourage personal wellness and smart healthcare decisions for you and your family: Medical, dental, and vision benefits, Health plan incentives, Paternity leave, etc. **Work Perks-** Humana knows your life extends outside of work. We have many options to support your interests and needs. Some departments have the flexibility to allow associates to work from home, and we offer all associates: Paid time off, holidays, volunteer time, jury duty pay, Associate charity matching program, Discount programs with major retailers, etc. **Grow With Us-** Humana provides growth and career opportunities that can help you develop your skills and build your future with the organization: Internal and external learning events, Tuition assistance, Inclusion and diversity training, etc. **COMPANY OVERVIEW** For more than 60 years, Humana has been a proven leader and innovator in the health and wellness industry. A passionate emphasis on people, choice, well-being, and innovation guide our business practices and culture. We're not just a health insurance company. Our diverse lines of business position us to serve millions of people with a wide range of needs, including seniors, military members, and self-employed individuals. If you're looking for a career that provides opportunities for growth and development in a stable industry, Humana might be the right fit for you. 60 - We have been committed to seniors' health and care for nearly 60 years. 46K - We have 46,000+ associates. \#56 - Ranked #56 on the Fortune 500 list in 2019. 16.6M+ - We have 16.6+ million medical members across all 50 states. 12M - Since 2001, we have awarded more than $12 million in scholarships to children of Humana associates. It is our policy to recruit, hire, train, and promote people without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, or veteran status, except where age, sex, or physical status is a bona fide occupational qualification. You can find out more about us and view our current career opportunities at https://careers.humana.com. **Vaccine Policy** _Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field._ **Additional Information** Alert: Humana values personal identity protection. Please be aware that applicants being considered for an interview will be asked to provide a social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana's secure website. **Interview Format:** As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected for a first round interview, you will receive an email correspondence inviting you to participate in a Modern Hire interview. In this interview, you will receive a set of interview questions over your phone and you will provide recorded or text message responses to each question. You should anticipate this interview to take about 15 minutes. Your recorded interview will be reviewed, and you will subsequently be informed if you will be moving forward to next round of interviews. **Work-At-Home Requirements** + WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. + Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense. + A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required. + Satellite and Wireless Internet service is NOT allowed for this role. + A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information **Scheduled Weekly Hours** 40 <>