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UX/UI Designer, Card & Bank Experience Design
منذ عامين

114 5th Ave (22114), United States of America, New York, New York


UX/UI Designer, Card & Bank Experience Design


The Card and Bank Experience Design team at Capital One is at the forefront of enriching our customers digital and physical experiences. Were passionate about creating seamless customer experiences across credit card products, bank accounts, and all other Capital One touchpoints. We champion a thriving environment of collaboration, authenticity, and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If youre an innovator and storyteller who embraces an environment where you can experiment, learn, and change banking for good, wed love to hear from you.


**About the Role:**


We are currently seeking a **UX/UI Designer** to join our team. We are passionate about advocating for user needs and delivering innovative, world-class products that redefine our customers day-to-day financial activities.


**What Youll Do:**


Youll be asked to handle a variety of responsibilities, including:


**Collaboration & Connection**


+ Collaborating with technology, product, and business teams to uncover customer and business needs, then translating them into engaging, simple, and intuitive design solutions and understandable concepts that evolve and enhance the product interface and experience

+ Advocating for the customer through human centered design methods, including: discovery, research, ideation, whiteboard sessions, and user testing

+ Supporting design-led workshops to engage and build alignment across different partners and teams

+ Proactively offers recommendation and solutions by championing prioritization of design centered product enhancements grounded in research and analysis

+ Connecting with design community peers in service of learning, sharing, and teaching


+ Working with partners and teams across various geographies

+ Embracing and advocating for an experience mindset - this is as important to the work as the results


**Discovery & Delivery**


+ Supporting early product definition by working with partners to participate in discovery sessions that uncover customer pain points and opportunities

+ Demonstrating familiarity with design tools to deliver concepts and enable successful collaboration across teams

+ Participate in end-to-end product design by:

+ Working with researchers to understand customer needs and define opportunities through usability and empathy studies

+ Framing problems, determining insights, and defining visual designs to serve customer needs

+ Creating process and user flows, wireframes, journey maps, and interaction models, resulting in low to high fidelity prototypes

+ Designing within existing - and creating new - standards to contribute to our internal design system, best practices, and guidelines

+ Supporting effective storytelling and presentation of visual concepts to various stakeholders

+ Creating high fidelity design assets for acceptance, development, and delivery to market in partnership with technology colleagues


**Basic Qualifications**


+ At least 2 years of(UX) User Experience and (UI) User Interface Design experience


**Preferred Qualifications**


+ Designing for cross-channel experiences

+ Comfortable working with Product and Tech partners

+ Familiarity with design and prototyping tools, such as: Adobe Products, Sketch and/or Figma

+ Familiarity with working and contributing to and established design system


At this time, Capital One will not sponsor a new applicant for employment authorization for this position.


No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York Citys Fair Chance Act; Philadelphias Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.


If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.


For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com


Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.


Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).