Global Markets Operations Risk Sr Business Control Specialist (Charlotte, NC or New York, NY)
Charlotte, North Carolina;New York, New York
**Job Description:**
Enterprise Role Overview:
Provide analytical support in executing internal control discipline and operational excellence within a LOB/ECF. Gather and organize data in order to monitor and test the effectiveness of key controls and status of mitigation and action plans. Prepare documentation for the tracking, monitoring, and escalation of risk related issues to management. Acts as an ambassador of the risk culture. Incumbents typically have over 5+ years of risk management and/or LOB/ECF experience. May manage staff.
**What you can expect:**
The role of the Risk Lead is to partner and support Client Operational Services (COS) teams and senior leaders to proactively identify, quantify, prioritize and mitigate risks, improve controls and maintain a focus on operational excellence and sustainable solutions. As a first line of defense team we are responsible for demonstrating, monitoring and managing the effectiveness and adequacy of the risk and control environment supporting COS in line with the enterprise Risk Framework supporting responsible growth.
COS has horizontal responsibility across Global Markets and serves as the primary interface to our internal Global Markets Sales teams and our clients and sits within Global Markets Operations (GMO). GBAM Ops provides end to end operational support to our clients and business partners day to day in the processing of 55.5 million transactions each day.
**What you'll do:**
Members of the Risk Lead Team are trusted advisors to COS functions and leadership by providing independent oversight and assessment of their risk environment. It is our role to strengthen the control environment, improve control culture & practices and promote the COS Risk Principles embedding a robust risk culture across the organisation. We aim to create open channels of communication with COS teams to maintain trust and promote transparency in reporting root cause of issues and escalations.
Close interaction and engagement with COS functional leadership to provide guidance on identified risk and control issues, escalation triage, formal capture of issues & events and development of associated remediation plans
Coordinate, oversee and manage input and engagement for Regulatory Exams, Corporate Audits and Target Risk Assessments impacting COS functions & processes and associated remediation of findings, including Matters Requiring Attention/Immediate Attention (MRA/MRIA)
Develop and maintain Single Process Inventory (SPI) framework, ensure adherence to Process Management Policy requirements including metric performance oversight
Collaborate and debate with Audit, Compliance & Operational Risk and Global Ops Business Controls partners on findings and emerging themes
Ensure compliance with critical deadlines for risk identification, escalation and remediation
**Who we're looking for:**
Highly motivated individuals who can help the firm and its clients facilitate business whilst focussing on responsible growth. Our teammates come from various academic and professional backgrounds and display the following qualities and attributes:
Excellent communication skills (both written and verbal) to be able to drive and influence risk-based decisions
Excellent people /stakeholder management skills at all levels of seniority
Strong analytical skills, attention to detail and objective problem solver
Ability to work independently and be results driven whilst being a strong team player
Organized and able to present issues effectively and with impact
Strong multitasking abilities, proactive approach to successfully comply with multiple deadlines and initiatives globally
**What sets you apart?**
Knowledgeable in Global Markets products or support functions, operational risk and Client Operational Services infrastructure preferred
Proven track record of improving processes and demonstrating successful teamwork
Commitment to challenging the status quo and promoting positive change across all levels of the organisation
Experience in quickly understanding situations and asking the right questions to drive resolutions is a continuous learner
Positive and motivated to perform in an diverse environment where the type of work will regularly change
Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
Excels in working among diverse viewpoints to determine the best path forward
Experience in connecting with a diverse set of clients to understand future business needs
Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world
**Job Band:**
H5
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
**Weekly Schedule:**
**Referral Bonus Amount:**
0
**Job Description:**
Enterprise Role Overview:
Provide analytical support in executing internal control discipline and operational excellence within a LOB/ECF. Gather and organize data in order to monitor and test the effectiveness of key controls and status of mitigation and action plans. Prepare documentation for the tracking, monitoring, and escalation of risk related issues to management. Acts as an ambassador of the risk culture. Incumbents typically have over 5+ years of risk management and/or LOB/ECF experience. May manage staff.
**What you can expect:**
The role of the Risk Lead is to partner and support Client Operational Services (COS) teams and senior leaders to proactively identify, quantify, prioritize and mitigate risks, improve controls and maintain a focus on operational excellence and sustainable solutions. As a first line of defense team we are responsible for demonstrating, monitoring and managing the effectiveness and adequacy of the risk and control environment supporting COS in line with the enterprise Risk Framework supporting responsible growth.
COS has horizontal responsibility across Global Markets and serves as the primary interface to our internal Global Markets Sales teams and our clients and sits within Global Markets Operations (GMO). GBAM Ops provides end to end operational support to our clients and business partners day to day in the processing of 55.5 million transactions each day.
**What you'll do:**
Members of the Risk Lead Team are trusted advisors to COS functions and leadership by providing independent oversight and assessment of their risk environment. It is our role to strengthen the control environment, improve control culture & practices and promote the COS Risk Principles embedding a robust risk culture across the organisation. We aim to create open channels of communication with COS teams to maintain trust and promote transparency in reporting root cause of issues and escalations.
Close interaction and engagement with COS functional leadership to provide guidance on identified risk and control issues, escalation triage, formal capture of issues & events and development of associated remediation plans
Coordinate, oversee and manage input and engagement for Regulatory Exams, Corporate Audits and Target Risk Assessments impacting COS functions & processes and associated remediation of findings, including Matters Requiring Attention/Immediate Attention (MRA/MRIA)
Develop and maintain Single Process Inventory (SPI) framework, ensure adherence to Process Management Policy requirements including metric performance oversight
Collaborate and debate with Audit, Compliance & Operational Risk and Global Ops Business Controls partners on findings and emerging themes
Ensure compliance with critical deadlines for risk identification, escalation and remediation
**Who we're looking for:**
Highly motivated individuals who can help the firm and its clients facilitate business whilst focussing on responsible growth. Our teammates come from various academic and professional backgrounds and display the following qualities and attributes:
Excellent communication skills (both written and verbal) to be able to drive and influence risk-based decisions
Excellent people /stakeholder management skills at all levels of seniority
Strong analytical skills, attention to detail and objective problem solver
Ability to work independently and be results driven whilst being a strong team player
Organized and able to present issues effectively and with impact
Strong multitasking abilities, proactive approach to successfully comply with multiple deadlines and initiatives globally
**What sets you apart?**
Knowledgeable in Global Markets products or support functions, operational risk and Client Operational Services infrastructure preferred
Proven track record of improving processes and demonstrating successful teamwork
Commitment to challenging the status quo and promoting positive change across all levels of the organisation
Experience in quickly understanding situations and asking the right questions to drive resolutions is a continuous learner
Positive and motivated to perform in an diverse environment where the type of work will regularly change
Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
Excels in working among diverse viewpoints to determine the best path forward
Experience in connecting with a diverse set of clients to understand future business needs
Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
Learn more about this role
Full time
JR-22087199
Band: H5
Manages People: No
Travel: No
Manager:
Talent Acquisition Contact:
Meghann Fields
Referral Bonus:
0
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
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