**Business Title:** Associate, ServiceNow Product Support
**Requisition Number:** 93807 - 56
**Function:** Business Support Services
**Area of Interest:**
**State:** NJ
**City:** Montvale
**Description:**
Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you're as passionate about your future as we are, join our team.
KPMG is currently seeking an Associate, ServiceNow Product Support Analyst to join our Digital Nexus organization.
Responsibilities:
+ Contribute to projects and operational activities supporting the ServiceNow Platform and applications
+ Participate in auditing activities to ensure compliance to policy and standards
+ Ability to work independently to meet designated analysis, operational or development objectives
+ Work with other teams and internal business customers to ensure consistent understanding of the intended business outcome and requirements for our team's deliverables
+ Collaborate with other team members to implement and deliver results
+ Be a contributing member of a team that supports a product or Center of Excellence (COE) that provides consulting, planning and delivery of defined services
Qualifications:
+ Minimum one year of technical knowledge of ServiceNow platform configuration and development
+ Bachelor's degree from an accredited college/university or equivalent work experience
+ Ability to deliver quality results to satisfy demand * Good troubleshooting skills; know when to appropriately escalate issues * Detail oriented with the ability to learn quickly
+ Experience engaging customers in a consulting capacity to fully understand and articulate the business requirements needed for successful design, development and implementation
+ ServiceNow Certified Administrator (CSA); Understanding of Agile development practice
+ Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link ( https://assets.kpmg.com/content/dam/kpmg/us/pdf/2018/09/eeo.pdf) contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.
KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site).
**GL:** 6
**GF:** 15310
