Your success is a train ride away!
As we move Americas workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.
Are you ready to join our team?
Our values of Do the Right Thing, Excel Together and Put Customers First are at the heart of what matters most to us, and our Core Capabilities, Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.
SUMMARY OF DUTIES:
Provide leadership and daily management of subordinate supervisors and their assigned employees based in Washington, DC, Baltimore and Martins. Ensure that employees perform their responsibilities and provide Commuter service in a safe manner consistent with Amtraks service standards, operating rules and procedures, and special instructions. Work effectively to continuously improve assigned services and related customer satisfaction.
ESSENTIAL FUNCTIONS:
This position is accountable for the safe and efficient movement of trains and for the oversight of Washington Commuter Control Center, Commuter Terminal Operations, front-line managers, train and engine crews operating in Commuter Service on the Southeast Division. Primary responsibilities include:
Providing leadership and management for senior space and control analysts, division road foreman and trainmasters
Executing and managing the Division safety plan in compliance with federal, state and local rules and regulations
Managing the departmental budget and develop cost-effective operating crew couplets
Ensuring all bulletins, equipment, posting, etc. Adheres to labor, federal and Amtrak regulations
Enforcing and managing the rules and regulations for Amtrak policies and operating practices
Monitoring OTP for the area of responsibility and recommend ways to improve performance in conjunction with freight carriers
Responding to service disruptions, creating remedial action plans. and act as senior site commander when designated,
Familiar with State Contracts and acting as a liaison between NRPC and state partners.
Comprehension of PTC systems i.e. ACSES/I-ETMS.
Ensure consistent compliance with established operating rules and other instructions along with all applicable Amtrak service standards as documented in SPARTN from train-riding and other supervisory oversight programs
MINIMUM QUALIFICATIONS:
Bachelors Degree in Business Administration, Transportation or related fields; or the equivalent combination of education, training and/or work experience.
Transportation (specifically in passenger rail, commuter rail or commercial aviation); Product Development (specifically in Transportation services): or Hospitality Management. Demonstrated experience in the successful management of a supervisory staff as well as bargaining-unit craft employees with an emphasis on coaching. Team building and motivation is an absolute must.
Shall have a minimum of five (5) years of recent experience in a similar role, and ten (10) years of combined experience in railroad operations.
Communicate effectively and reach across divisional, departmental and inter agency lines.
Build effective, working relationships necessary to improve MARC Commuter Rail service on the Northeast Corridor (NEC)
Must be a strong inter-personal communicator with excellent writing skills
Must be able to perform effective root-cause analysis of problematic product, service and organizational situation, along with the ability to develop and successfully implement practical solutions in a timely and efficient manner
PREFERRED QUALIFICATIONS:
College degree in related field with 10 or more years' experience effectively supervising employees is preferred
Must be able to multi-task in a fast-paced environment requiring quick thinking, tight time constraints, changing priorities and ability to solve problems
While most of the work is performed indoors, the position requires the flexibility to work externally as mandated by the operational demands
Must be willing to work off-hours (nights and weekends), to handle operational requirements to include but not limited to conference calls, decision-making and coordination with CNOC, CETC and MARC Operations Control Center (MOCC) to handle operational emergencies and oversee evening and/or weekend staff and operation
COMMUNICATIONS AND INTERPERSONAL SKILLS:
Must have excellent oral and written communication skills.
Requisition ID:115731
Posting Location(s):District of Columbia
Job Family/Function:Transportation
Relocation Offered:No
Travel Requirements:Up to 25%
Amtrak employees power our progress through their performance.
We want your work at Amtrak to be more than a job we want it to be a fulfilling experience where you find challenging and rewarding opportunities, respect among colleagues, competitive pay, benefits that protect you and your family and a high performance culture that recognizes and values your contributions and helps you reach your career goals.
All positions require pre-employment background check verification, a pre-employment drug screen and proof of full vaccination against COVID -19. Amtrak is committed to a safe workplace free of drugs and alcohol and performs pre-employment substance abuse testing. Marijuana, notwithstanding any statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Candidates who engage in the usage of marijuana will not be qualified for hire. Successful applicants for employment with Amtrak must be fully vaccinated against COVID-19 by the date of hire as a condition of employment, subject to requests for accommodation. Fully vaccinated means 14 days have elapsed since receiving the second dose of the Pfizer or Moderna vaccine or 14 days since receiving the Johnson & Johnson vaccine.
In accordance with DOT regulations (49 CFR 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.
Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.
Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.
POSTING NOTES: Transportation|| Corporate Jobs
