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AVP - Excess Complex, Claims Manager
3 years ago

AVPExcess Complex Claims (Hybrid)




  • This position reports to the VP Excess Complex Claims. Excess Complexis part of the Chubb NA Severity Claims Team.In this role, the AVP Excess Complex will lead a Team of excess claim professionals who handle domestic excess claimsfor Chubb's Major Accounts andCommerical Excess Casualty Business Units.



  • Assist team members in developing and executing claim resolution strategies.



  • Train, develop and manage a team of handlers who are newer to the insurance industry, by developing and executing on individual professional development plans for each team member.



  • Recognize significant potential exposures on claims and prepare appropriate alerts to senior managers and our internal business partners.



  • Conduct monthly self-audits against Best Practices standards.



  • Provide exceptional service to our internal and external business partners.



  • Analyze and identify coverage issues timely coverage, and communicates coverage positions to appropriate parties.



  • Authorize reserve and settlement authority to team members.



  • Directs andmonitorcases with financial impact in team through trial/resolution.



  • Timely set reserves within authority or makes claim recommendations concerning reserve changes to management.

    AVPExcess Complex Claims (Hybrid)



  • This position reports to the VP Excess Complex Claims. Excess Complexis part of the Chubb NA Severity Claims Team.In this role, the AVP Excess Complex will lead a Team of excess claim professionals who handle domestic excess claimsfor Chubb's Major Accounts andCommerical Excess Casualty Business Units.



  • Assist team members in developing and executing claim resolution strategies.



  • Train, develop and manage a team of handlers who are newer to the insurance industry, by developing and executing on individual professional development plans for each team member.



  • Recognize significant potential exposures on claims and prepare appropriate alerts to senior managers and our internal business partners.



  • Conduct monthly self-audits against Best Practices standards.



  • Provide exceptional service to our internal and external business partners.



  • Analyze and identify coverage issues timely coverage, and communicates coverage positions to appropriate parties.



  • Authorize reserve and settlement authority to team members.



  • Directs andmonitorcases with financial impact in team through trial/resolution.



  • Timely set reserves within authority or makes claim recommendations concerning reserve changes to management.




  • Fiveor more years experience as a claims professional with a high degree of specialized and technical competence in the handling of high exposure claims with emphasis on hands-on file and litigation management.



  • Automobile and General Liability (GL) experience in Products, Premises Liability, Oil/Gas and Energy, Trucking, and Advertising Injury claims.



  • Strong background and demonstrated ability in dealing with significant coverage matters.



  • An understanding of the tenants of insurance and legal principles.



  • Knowledge of P&C Group coverage and services.



  • Working knowledge of industry best practices and procedures.



  • An ability to work independently and assimilate learning materials on many different subjects from various sources.



  • Excellent interpersonal communications and negotiation skills; and an ability to deal with customers and business partners in a professional manner.



  • Ability to make prompt, intelligent decisions based upon detailed analysis of complex issues.



  • Demonstrated strong relational skills particularly in adverse or high-pressure situations.



  • J.D. preferred or other professional equivalent degree preferred.






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