Position Summary
Do you know how to translate needs into concrete solutions? Where no challenge is too much? Come work with Samsung and join our Digital Platform team!
Role and Responsibilities
Your role
Youll be working together with the Product Owner Ecommerce Platform (Hybris -> samsung.com) on the day-to-day performance of the platform as well as the development of new features, both locally and globally initiated. You can identify business needs and translate these into systems solutions. Youll support in having bugs identified and fixed, gathering, and documenting requirements and implementing and testing new features, anything from new payment methods to enhanced return opportunities for customers.
Of course, this isnt done by you alone; you have the full support of the rest of the E-store team as well as external test- and development teams, for whom you also are a spokesperson towards business.
Your responsibilities
Your main responsibility as an Ecommerce Business Analyst is the performance and the development of the Ecommerce platform and aligning with third party service providers.
Besides that, your responsibilities are the following:
Together with other business teams you are responsible for creating the local platform roadmap based on the global roadmap.
You will create the business case and requirements for new features and make sure they are planned on the roadmap.
Together with the external and global development teams you will implement, test, and launch these features using both Agile/Scrum as well as PRINCE2 project management processes.
You will align with both external parties to ensure business continuity and identify bottlenecks/business opportunities. Think of payment gateways and other additional services (e.g., insurance, leasing, trade-in, logistics, where you act as first point of contact.
Your team
As an Ecommerce Business Analyst, youll be part of the Digital Platform team (30+ FTE and growing) consisting of among others Customer Journey Managers, Product Owners, UX designers, Business Analysts, Front-end developers, Merchandise specialists and Content publishers.
Samsung as an organization has a multi-disciplinary structure to realize a short time-to-market. This means colleagues from various disciplines work together on everything that is related to the online shop, like, finance, legal, risk, development, operations, service & support, testers etc. The external platform and service providers also play an important role.
Skills and Qualifications
Your skills and qualifications
The ideal Ecommerce Business Analysts recognize themselves in the following profile:
Feeling for both IT and business.
Resilience (be personally involved but dont take things personally) and stress resistant.
You think in solutions instead of problems.
Result driven and pragmatic.
Able to work closely with other business teams (for example Marketing, E-store, Legal, Finance).
You are innovative (we move fast and take big risks).
You are passionate (we reveal in what we do).
You are collaborative (we recognize that we are all in this together).
Preferred qualifications
As an Ecommerce Business Analyst, you have the following qualification(s):
A bachelor or masters degree (in Computer Science/Ecommerce).
Relevant work experience between 3 to 5 years.
Experience in User Acceptance Testing (UAT).
Knowledge about various interfaces (XML, API etc.)
Whats in it for you?
Joining an international company with a Benelux family culture #OneSamsung
Several development programs and initiatives to upskill your career (Samsung University, young talent & leadership programs, digital & data academy, coaching, job skills trainings, ) #DoWhatYouCant
Internal mobility opportunities to advance your career (you are in a sales role, and have an interest in marketing? We support you to establish that transfer successfully)
Health & Wellbeing program (we have our own fitness on site in The Netherlands + Belgium and organize online and offline health initiatives because we care about your wellbeing).
Competitive compensation & benefits package to reward you for your work in supporting our company to grow.
About us
Our story begins in 1969, when Samsung saw the light of day with the ambition to help people achieve the impossible. After more than 50 years, we are still innovating and creating boundless technology that helps people make the impossible possible. We remain driven by our purpose, which is why we put people and what they care about at the center of everything we create.
We do this by staying true to our global values.
Human experiences (We put people first, at the center of everything we do).
Progressive Innovation (We are constantly finding new ways to improve the way people live by creating inventive products and services).
Rebellious Optimism (We challenge ourselves and the status quo to change the world).
Integrity & transparency (We always strive to do the right thing by being open and honest with our customers and partner ecosystem).
Social improvement (We believe that technology should benefit everyone. It should be accessible, sustainable, and used for good).
Are you the Ecommerce Business Analyst we are looking for? If so, apply immediately and start your application process by clicking the apply button below. Lets kick-start your career!
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Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, and network systems, and the entire semiconductor industry with our memory, system LSI, foundry, and LED solutions. Samsung is also leading in the development of the Internet of Things through, among others, our Smart Home and Digital Health initiatives.
Since being established in 1969, Samsung Electronics has grown into one of the worlds leading technology companies, and become recognized as one of the top global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth. To discover more, please visit our official newsroom at (https://news.samsung.com/global/).
