Position Summary
Category Manager, eCommerce
Position Summary:
Responsible for contributing to the strategic direction, P&L growth, and digital experience for the Mobile business on Samsung.com by developing new digital products and promotions, delivering a best-in-class digital customer experience, and scaling the direct-to-consumer (DtC) channel within Samsung. Key areas of responsibility include: direct-to-consumer strategy implementation, cross-functional promotional and product development, on-site merchandising and digital experience optimization, identifying and driving operational efficiencies, and building a best-in-class shopping experience.
Role and Responsibilities
Role and Responsibilities:
Manage: The Category Manager/business owner will own the business end to end (From forecasting, P&L management, promo roadmap planning, site execution and the whole 9 yards) and will manage a $300M+ business of Flagship products. The DtC business for Mobile Electronics products on Samsung.com by implementing aspects category development including top line growth, promotional and marketing plans, internal / external / HQ partnerships, supply chain and distribution, and long term growth strategy. Ownership of Certified Renewed business categories. Manage aged inventory, NPI Playbook + tracking + execution across S.com
Build: create a best-in-class shopping experience for your business by partnering with internal stakeholders across Merchandising, Marketing, Engineering, Operations, Analytics, and Customer Service; always optimizing and focusing and removing purchase barriers and creating a customer-centric, shopping experience.
Optimize: Promotions Subject Matter Expert (optimize promotion design to drive topline + bottom line). Develop data-drive perspectives on the end-to-end operations of the business, from upper-funnel marketing and merchandising, to on-site path-to-purchase and experience, through conversion, fulfillment and customer service; identify areas of opportunity and work cross-functionally to drive operational efficiencies.
Innovate: think outside-the-box, leverage data, and build insights to create business cases to build scalable products and promotions to drive the growth of your business; develop functional capabilities to test, learn, and iterate to accelerate category growth.
Skills:
Passionate business contributor who can see the big picture and be a world-class operator. You can flawlessly execute and have a relentless focus on driving in-year results.
Data-driven, customer-centric, story-teller who is passionate about leveraging insights to make recommendations and drive change. You always think about the customer first and are persistent in the pursuit of improving her/his experience.
Digitally savvy and passionate about the intersection of technology and consumer products. You have a relentless focus on optimization and improvement, and always approach business challenges thinking- is there a better way?
Collaborative, team builder with high organizational EQ who can work cross-functionally and can quickly develop relationships with internal and external stakeholders.
Skills and Qualifications
Qualifications:
5+ years of experience in Product/Trade/Category Marketing experience for Technology, Consumer Product and/or Consumer Electronics is required. Recent Graduate from Top 50 MBA program preferred.
Extensive experience implementing category strategy, preferably in eCommerce.
Knowledge and passion for direct-to-consumer eCommerce business practices and operations. Digital UI/UX enhancements experience a plus.
Ability to facilitate cross-functional teams and navigate matrixed organizations.
Strong analytical, data-driven problem solving and decision-making skills.
Ability to work under pressure and deadlines. In addition, must be able to manage multiple projects and often competing priorities.
Entrepreneurial spirit and excellent communication skills (verbal and written)
Experience with Tableau and Confluence required.
College degree required; MBA a plus.
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* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
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