Job Summary:

• Support contract performance management of a large health system.

• Review and analyze suspected underpaid and overpaid claims from hospital, ancillary, and provider groups based on contractual and industry guidelines.

• Identify and analyze single issues and trends to determine root causes.

• Provide recommendations for solutions to minimize errors and delays in systems and/or processes.

• Monitor system output to ensure proper functioning.

Duties & Responsibilities:

• Evaluate disputed claims for system configuration, claims processing, and/or contractual issues to facilitate claims review.

• Maintain and organize detailed information on claims dispute files to ensure appropriate and comprehensive data is returned to the provider timely.

• Track issues and monitor trends to support their resolution

• Identify potential/actual claims problems (single or recurring/trending) and document root cause analysis; present findings to management.

• Improve quality, enhance workflow, and provide efficiencies within departments, identify opportunities for improvements; develop and present recommendations for changes.

• Conduct regular meetings with the assigned provider groups for status of AR files and recycles

• Support departmental goals for cycle time by organizing and tracking claims for review.

• Monitor and provide timely responses for the designated provider group emails and AR files

Education Requirement:

• Bachelor's Degree; additional years of experience and/or training can be used in lieu of educational requirements

Qualifications:

• 2 - 3 years' prior related work experience in professional/facility claims or benefits/billing environment required

• Strong knowledge of claim processing policies and procedures required

• Knowledge of medical terminology, ICD/CPT coding, per diem and DRG reimbursement and EDP testing procedures required

• Proficiency with MS Office applications (word processing, database/spreadsheet, presentation) required)

• Ability to accurately interpret information from contractual and technical perspectives required

• Must be conscientious and detail-oriented, recognizing unusual patterns and troubleshooting for operational improvement and efficiencies required

• Strong analytical and problem-solving skills required

• Ability to effectively work on multiple projects/tasks with competing priority levels required

• Ability to effectively absorb and communicate information required

• Strong Interpersonal and teamwork skills required

Additional Information

• Requisition ID: 1000000544