DIGITAL SOLUTIONS DESIGNER

Req #:	212008
Department:	EVANS SCHOOL
Job Location:	Seattle Campus
Posting Date:	09/02/2022
Closing Info:	Closes On 09/16/2022
Salary:	$4,793 to $6,447 per month
Union Position:	Yes
Shift:	First Shift
Notes:	As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here.

The University of Washington (UW) is proud to be one of the nations premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoy outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.

The Evans School of Public Policy & Governance is ranked nationally in the top five schools of public policy and management. The Evans School is dedicated to enhancing the capacity of leaders and managers in the public, nonprofit, and private sectors. Our approach to policy and management education is rigorous, hands-on, and professionally relevant.

The Evans School of Public Policy & Governance has an outstanding opportunity for a Digital Solutions Designer to join their team.

POSITION PURPOSE
Under the general supervision of the Evans School Director of Digital Strategies, this position will play an important role in building and maintaining the business systems of the Evans School, including automations, workflows, reporting dashboards, and business applications.

RESPONSIBILITIES

Develop and maintain web applications, database applications, workflow systems, and other productivity systems using the Microsoft Power Platform (Power BI, Power Automate, and Power Apps).

Play a lead role in institutional Data Management for the Evans School, including creating, maintaining, and establishing datasets and database connections to internal and external data sources.

Work closely with Evans School Staff and Faculty to design, create, and deploy productivity systems to foster systems improvements, organizational change, and transparent reporting on school programs and activities.

Provide consultation and training to faculty and staff on use of digital resources and/or advise personnel on training and resources available on campus.

Support the work of the Evans Schools Technology Enhanced Learning (TEL) initiatives by designing and deploying Canvas LMS site templates.

Provide technical support in essential hardware and software to research centers, departmental labs, faculty, and staff, including ad hoc support and troubleshooting; initiate corrective action.

Work closely with enterprise level technology staff in developing solutions and resolving problems and conflicts between local and central systems.

Update and maintain system level software (operations systems, device drivers, memory managers and communications & network software). Install and configure hardware & software to allow easy interface with UW computing system. Install and configure hardware and peripheral devices.

Other related duties as required

QUALIFICATIONS
Required:

Three years of experience in programming and/or computer support services of a technical nature

OR One year of experience as Computer Support Analyst I

OR equivalent education/experience.

Desired:

Bachelor's degree or equivalent experience.

At least 5 years of higher education program management experience, specifically in managing administrative processes that touch faculty, staff, and student stakeholders.

At least 5 years records management experience in a higher education setting.

At least 1 year of professional experience in a complex information systems environment.

Proficiency in the Microsoft 365 suite, including administrative and design experience in SharePoint Online and MS Teams.

Experience developing and deploying solutions in Microsoft Power Platform (Power BI, Power Automate, Power Apps)

Proficiency with Canvas LMS

Demonstrated Webpage Design Experience. Familiarity with HTML.

Previous experience working in a technical support or customer service environment.

Experience working closely with faculty and staff in a Higher Education workplace setting

Experience navigating large, complex institutional data environments

Demonstrated knowledge and at least one year's experience in identifying and resolving problems in the following areas:
Helpdesk Experience.
Hardware: printers, PCs, Macintoshes Software: Windows operating systems, i.e. Windows 10, Windows 11.
Software: Windows based applications, i.e. Word, Excel, PowerPoint.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.