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The future is what you make it.
When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars. Working at Honeywell isn€™t just about developing cool things. That€™s why all of our employees enjoy access to dynamic career opportunities across different fields and industries.
Are you ready to help us make the future?
We are looking for someone who is a passionate manager in the Ecommerce UX Digital Content Management development space, primarily using usability and design (UX) tools, SAP Hybris and Adobe AEM as our strategic solution, to deliver personalized, customer-centric, and timely content to users globally for our eCommerce user experience.
The Ecommerce UX Digital Design Manager will be responsible for working with the Honeywell€™s customer experience team, web services team, and marketing team delivering and co-authoring the content that powers digital properties. The next Ecommerce Digital Content Manager will work with cross-functional teams to design our content solutions with a focus on scale, reliability, customer user experience, UX design, ease of use, and reusability. This role will be the domain expert with content systems but will also partner with peer-level positions across the IT and, even more heavily, the business organizations to build industry-best customer experience.
As a subject matter expert, this role will also drive cross-organizational and cross-team solutions by working closely with the Honeywell web services team, IT solution agencies and by co-authoring and delivering on a roadmap that creates resilient and automated systems to empower business ownership of customer-facing content.
Primary Responsibilities:
Managing UX projects and helping to identify solutions to business needs using AEM, Invision, SAP Hybris, Glassbox with product/project teams
Managing and leading web content projects from UX design conception to completion following Honeywell€™s standard work processes and strong in agile project management principles.
UX designer is responsibility will focus on how the digital interface feels €” be it website navigation, ordering products online or a digital product in itself. The UX designer will leverage their understanding of users€™ emotional and functional needs to create an enjoyable experience that users want to return to time and time again.
Determining feasibility & scalability of AEM solutions, interacting with business and product owners to define technical solutions for customer problems, communicating solutions to varied technical and non-technical audiences
Production issue triage and prevention as needed, release management support (from a planning and communication standpoint), and overall backlog maintenance
Working knowledge of AEM (6+) in enterprise content systems, and its implementation in dynamic transactional digital properties, including the usage of it spanning multiple channels, online and offline.
Coordination with eCommerce operational business teams responsible for marketing optimization programs, integration into Salesforce, Hybris and CPQ platforms, including empowering these users to self-serve while still ensuring the security and reliability of the outcomes
Lead projects that cross organizational and geographic lines. Develop guidelines that will be used by other specialists in the course of the projects, which have an impact on broad corporate goals.
Manage the AEM product suite, template designs, building and the ability to set a vision in alignment with organizational ones, and driving these to successful outcomes. This includes upgrade and feature additions, Adobe and Google Analytics, and Rich Relevance
Work with external partners, including consultants, agencies, and vendors, to arrive at the most appropriate system or integration of multiple systems, such as Salesforce, Aptus, and Marketo.
YOU MUST HAVE
Bachelor's degree
7+ years of experience as a UX designer
5+ years of experience with the digital experience
WE VALUE
Quality forward development practices, with automation at the forefront for continuous quality
This role will be taking our features/functionality and helping us design the way it will work on our site
support sales, service and support workstreams
May lead another UX/UI designer later in the year; management experience a plusDigital marketing background and expertise as an energizing fuel that drives businesses from good to great.
Have a specialty in one channel or be a generalist on all.
Performance sites focused on the optimal time to interact for end consumers and continuous focus on the improvement of that
Secure sites that adhere to best practices for information security
Communication Skills- The ability to communicate verbally and in writing with all levels of employees and management, capable of successful formal and informal communication, speaks and writes clearly and understandably at the right level.
Integrity and Trust - Involves being widely trusted, being a direct, truthful individual, can present the unvarnished truth appropriately and helpfully, keeps confidences, admits mistakes, and doesn't misrepresent him/herself for personal gain.
Teamwork - Involves working well in a collaborative setting, supporting the work team by volunteering for and completing assignments, acting as a positive team member by contributing to discussions, developing and maintaining both formal and informal relationships enterprise-wide, defines success in terms of the entire team through mentoring and knowledge transfer.
Technical Expertise - Involves demonstrating a commitment to increasing knowledge and skills in current technical/functional area, keeping up to date on technical developments, staying informed as to industry practices, knowing how to apply relevant technical processes to appropriate business needs.
Solution-Oriented - Maintains a positive attitude oriented towards coming up with solutions and developing new approaches, doesn't let distractions get in the way, isn't overwhelmed with problems/ issues.
Curiosity - Knowledge, and experience with new and upcoming technologies, tools, and trends.
Learning Mindset - Creating a culture that inspires continuous individual, team, and systems improvements in the interests of improving all of these to serve the overall user's experience
Web Analytics €“have working knowledge and experience with Adobe Analytics and or Google Analytics. Both platforms are the preferred web analytic tools to tell our brand story. You will analyze data, campaigns, tag campaigns, and create dashboards that illustrate digital trends, opportunities, and contribute to the various reports of our digital properties.
Additional Information
JOB ID: req359139
Category: Engineering
Location: 715 Peachtree Street, N.E.,Atlanta,Georgia,30308,United States
Exempt
Engineering (GLOBAL)
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
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