Position Summary
Making the future is everyday life at Samsung. Were seeking innovators who are called to not just change the world, but build a better one. We enable the best technology hardware on the planet, but our best is always a prototype for something better and our people thrive with a driven mindset better builds on better. We believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves.
Together, we are building a better tomorrow for our customers, partners and communities.
At Samsung Electronics America, we take pride in the creativity and diversity of our talented people they are at the forefront of everything we do. Their skillset and mindset drive our continued success. Only the resilient and resourceful thrive in the daily dose of unexpected at Samsung. We unapologetically push to achieve unforeseen potential in everything we do, both within the workplace and at home. We fearlessly face challenges head-on, conquer the unconquerable, and are comfortable living in the uncomfortable zone.
If you have ambitions to be a part of building a Best in Class organization, the Samsung Mobile B2B Group is the place to be. Samsung Mobile B2B offers a combination of enterprise offerings across our mobile product portfolio. We continue to grow our Enterprise mobile portfolio by providing the most innovative offerings in the market, and our dedication to Market Disruption makes this the destination company for the worlds top talent. The dynamic culture at Samsung offers both great challenge and great reward. If you have a strong desire to break down barriers, be creative, and drive transformational value in the market place this is the place to be.
Samsung Mobile B2B Business delivers a combination of enterprise offerings across our product portfolio. We continue to expand our Enterprise Portfolio by providing the most innovative offerings in the market, and our dedication to Market Disruption makes this the destination company for the worlds top talent.
Position Summary:
The Director of Development Services is a both a leadership role and team management role that engages directly with Enterprise customers with respect to enterprise mobile applications connecting securely with backend systems and/or running within an Enterprise Mobility Management (EMM) container. The candidate will be familiar with the practice of analyzing and implementing best practice development for new applications to be integrated into the customer mobile strategy and how to most effectively develop new applications for cross platform deployment. The candidate must also be experienced in developing requirements, wireframe mockups and User Interfaces for purpose-based projects.
The candidate will have experience coaching others in developing these skills and structuring a team effective in using these skills to partner with the B2B Sales Team, driving significant increase in Mobile B2B device adoption and revenue. The candidate must have good organizational skills and strategic awareness. This will require not only skills around mobile technology, but understanding the full enterprise landscape middleware, data access and secure connectivity through VPN or other products designed for mobile. The candidate must have experience and understanding of the technologies and requirements associated with enterprise development and deployment of mobile applications running behind the firewall. The candidate must be able to develop and guide the team members in the skills of partnering with customers through the path of how to develop for the enterprise and leverage best practices for mobile development. Aside from having strong development acumen it is critical that the candidate have strong communication skills and able to present in front of large audience, at executive level both internally and externally.
Proven track record of delivering enterprise-grade mobile solutions from idea to design to build to deployment.
Role and Responsibilities
Development Services provides a value added service, assisting Enterprise customers and partners evolve their mobile strategy to embrace a wide scale of applications on the Samsung platform.
Specifically, the Director, Development Services will focus on the following tasks:
Lead a team focused on successfully executing and delivering strategic development services and solutions defined and offered by Samsung in response to Enterprise customer or partner needs, including but not limited to.
Custom Mobile Applications Development
Application Migration Services
Code Review
Mobile Application Management
Mobile and Enterprise Security
Lifecycle Management
Mobility Analytics
Enterprise Consulting and Systems integration
Participation and Presenting at Developer Engagement Events
Partner with strategic development partners (such as SDSA, Harmon, IBM, etc) to design, develop, and deploy enterprise mobile application solutions using user-centric design methodology for Samsung tablets and smartphones.
Coach the team in defining and documenting the design of functionality through use cases, business process flows, UX design, and Adobe XD modeling as necessary.
Respond to concerns from executives and key decision makers. Provide technical support and subject matter expertise to internal and external business partners.
Additional Responsibilities and Essential Duties:
The Director of Development Services, having a role leading a team directly engaged with the end customer, will lead a team that will be essential to constantly provide customer feedback around services and products offered.
Supporting public marketing events, including but not limited to booth presence, presentations, webinars and documentation for best practices.
Qualifications/Skills:
Bachelor's Degree with 15+ years of mobility technologies related experience is required
Experience leading the architecting, design and delivery of enterprise-grade solutions
Experience building relationships with strategic partners in developing their services for the Samsung platform with the goal of increasing Samsung hardware sales and revenue
Strategic development partners management
Experience working on Projects with SDSA, Harmon and IBM or similar
Familiarty with key mobile development tools including Android Java, Kotlin, Swift and new emerging development languages
Familiar with Enterprise Software and solutions (ERP, CRM, Database, and others)
Must be well versed in the agile and waterfall development methodologies
Strong understanding of emerging technologies, standards, and best practices for mobile development structured development practices that utilize source control
Experience with process and procedures typical in Enterprise customer environments
Strong understanding of mobile platforms, device manufacturers, and device management
Thorough knowledge and experience in different mobile development platforms including Samsung Android and iOS
Strong track record of building collaborative relationships with internal peer groups and external customers and partners
Proven ability to successfully deliver services in support of government and enterprise customers
Ability to identify service and support risks and associated solutions within wireless product technologies
Must be able to write, read, analyze, interpret, present, and explain wireless product and development materials
Must have experience with Microsoft Standard Office Suite and extensive use of Windows presentation software in a wireless network environment
Must have experience leading development of sound mobile sample solutions for the enterprise
Must have experience leading development of creating enterprise proof of concept and mobile application prototypes
Must have demonstrated project and program management skills
Necessary Skills & Attributes:
Develop and maintain excellent working relationships with all assigned levels within and outside the company.
Plan, organize, and prioritize multiple assignments and projects.
Review detailed product development, marketing documents and media materials as needed.
Demonstrated competency in both oral and written communication modes for both internal and external personnel at various levels.
Work independently and in a team environment in order to achieve customer business objectives, personal and team goals and complete assignments within established time frames and specifications.
The ability to develop tasks and work assignments, based on sometime vaguely defined objectives.
Physical/Mental Demands and Working Conditions:
The position requires the ability to perform the essential duties and responsibilities in the following environment:
Work is generally performed in an office environment.
Operate a computer keyboard and view a video display terminal 50% of work time, including prolonged periods of time.
The movement and transportation of equipment, most of the time under 25 pounds.
Performs work under time schedules and stresses which are normally periodic or cyclical, including time sensitive job stress, fatigue, unpaid over-time, intellectual challenge, constant technical data feedback, language barriers, and business management stress.
Machines, tools, equipment, and work aids representative and commonly associated with PCs, printers, and office work areas.
Frequently works additional hours beyond normal schedule.
Under very little direct supervision with a high level of responsibility to apply general policies and guidelines where decisions are seldom monitored and consequences of decisions adversely affect operating results and management decisions. Complete access to confidential company data where disclosure may jeopardize the companys competitive position.
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Skills and Qualifications
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COVID-19 Vaccine Mandate
In order to comply with the federal vaccine mandate, Samsung Electronics America requires all employees to be fully vaccinated against COVID-19, unless a medical or religious exemption, or an exemption required under state/local law, is approved. Offers of employment are contingent upon proof that a candidate is fully vaccinated or qualifies for an exemption. More details on how to apply for an exemption are provided after the application process is complete.
Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process
Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process.If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.
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Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, and network systems, and the entire semiconductor industry with our memory, system LSI, foundry, and LED solutions. Samsung is also leading in the development of the Internet of Things through, among others, our Smart Home and Digital Health initiatives.
Since being established in 1969, Samsung Electronics has grown into one of the worlds leading technology companies, and become recognized as one of the top global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth. To discover more, please visit our official newsroom at (https://news.samsung.com/global/).
