At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment provider.
Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.
POSITION SUMMARY
Provides direct and general supervision to games staff in order to ensure effective and efficient games dealers provide customers with pleasant entertainment while maintaining game security and developing customers.
ESSENTIAL FUNCTIONS
(The following statements are intender as general illustrations of the work in this job class and are not all inclusive for specific positions).
1. Assists with procedures, trains, schedules and evaluates team members in keeping with company and departmental directive, policies and procedures.
2. Makes recommendations and implements improvements on gaming products and labor management.
3. Assists the Table Games Shift Manager with carrying out policy, setting procedures and developing personnel in keeping with departmental objectives; specifically, assumes the responsibility for the efficient operation of a particular shift assignment.
4. Has authority to issue credit (with regulatory approval), make payments, set limits and otherwise control monies related to Table Games operations and within the limits stated in systems of internal controls.
5. Monitors equipment and supplies and makes recommendations for replacement or repair as appropriate.
6. Assist in the development of daily schedules to ensure adequate staffing levels for pit operations.
7. Opens and closes games in a manner that provides optimal labor efficiency and customer service.
8. Maintain, through supervision and direct observation, a continuous awareness of all Table Games activity; Report any suspected irregular or illegal gaming practices to the Table Games Shift Manager, Security, Surveillance and Missouri Gaming Commission to maintain the integrity of the gaming tables
9. Monitors security of bankrolls at all table gaming locations to ensure proper accounting of bankrolls.
10. Grants complimentary services to players, according to established guidelines, and resolves guest complaints or problems to ensure courteous and friendly service to all gaming customers.
11. Perform other duties as assigned by management.
At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars, Harrah's, Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.
Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.
