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Enterprise Software Asset Management (ESM) Associate
3 years ago


Enterprise Software Asset Management Infrastructure Support

(Associate Level)

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

Enterprise Software Asset Management (ESM) Associate

In support of Global Technology, this individual will assist in the software asset management process by ensuring accurate and transparent cost allocations, invoice processing and financial forecasts consistent with contractual obligations. The individual will work across multiple businesses and product lines to ensure applications and end users receive software expense based on deployment.

Responsibilities include, but are not limited to:

  • Manage ESM firmwide software allocations to product lines and businesses

  • Partner with software compliance to determine deployments across multiple environments in support of cost allocations

  • Interface monthly with Corporate and GTI finance teams to align allocations and contractual expense to software products

  • Create product / product line reporting including financials, deployments, entitlements and contractual obligations to highlight the changing drivers of software expense

  • Lead and manage software invoice processing by coordinating transactions with third party software providers, ESM vendor management, sourcing and technology product owners

  • Provide continuous improvement and automation of operational processes and procedures to increase efficiency and corresponding documentation

  • Manage the payment ledger that aligns contractual financial activities to third party contracts

  • Assist in developing an advanced user/client allocation interface to show actual/plan variances by cost center / line of business in addition to unit cost trending

  • Create software contract abstractions to identify key attributes to various product owners

Attributes:

The Software Asset Management Associate must be able to:

  • Be a team player who shows commitment and dedication, and can maintain both a positive attitude and high level of performance on high demand/time-sensitive initiatives

  • Prioritize work, meet tight deadlines, and possess strong attention to detail

  • Interact and communicate confidently and effectively with all levels of management

  • Work successfully and efficiently in a team-based environment

  • Flexible and can adapt easily to changing/evolving role requirements

Qualifications:

  • Minimum of 3-5 years of financial / software experience in a dynamic, fast-paced environment

  • Exceptional professionalism and the ability to independently manage multiple priorities

  • Strong analytical skills and high attention to detail

  • Excellent written and verbal communication skills

  • Advanced knowledge of Microsoft Excel, e.g., pivot tables and macros; low-code software knowledge is a plus, e.g, Alteryx

  • Possess a high degree of drive with a proven track record of achieving results

  • Able to influence and work across multiple functions and lines of business

  • Strong organization, time management and project skills


Keyword: consumer%20banking


Enterprise Software Asset Management Infrastructure Support

(Associate Level)

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

Enterprise Software Asset Management (ESM) Associate

In support of Global Technology, this individual will assist in the software asset management process by ensuring accurate and transparent cost allocations, invoice processing and financial forecasts consistent with contractual obligations. The individual will work across multiple businesses and product lines to ensure applications and end users receive software expense based on deployment.

Responsibilities include, but are not limited to:

  • Manage ESM firmwide software allocations to product lines and businesses

  • Partner with software compliance to determine deployments across multiple environments in support of cost allocations

  • Interface monthly with Corporate and GTI finance teams to align allocations and contractual expense to software products

  • Create product / product line reporting including financials, deployments, entitlements and contractual obligations to highlight the changing drivers of software expense

  • Lead and manage software invoice processing by coordinating transactions with third party software providers, ESM vendor management, sourcing and technology product owners

  • Provide continuous improvement and automation of operational processes and procedures to increase efficiency and corresponding documentation

  • Manage the payment ledger that aligns contractual financial activities to third party contracts

  • Assist in developing an advanced user/client allocation interface to show actual/plan variances by cost center / line of business in addition to unit cost trending

  • Create software contract abstractions to identify key attributes to various product owners

Attributes:

The Software Asset Management Associate must be able to:

  • Be a team player who shows commitment and dedication, and can maintain both a positive attitude and high level of performance on high demand/time-sensitive initiatives

  • Prioritize work, meet tight deadlines, and possess strong attention to detail

  • Interact and communicate confidently and effectively with all levels of management

  • Work successfully and efficiently in a team-based environment

  • Flexible and can adapt easily to changing/evolving role requirements

Qualifications:

  • Minimum of 3-5 years of financial / software experience in a dynamic, fast-paced environment

  • Exceptional professionalism and the ability to independently manage multiple priorities

  • Strong analytical skills and high attention to detail

  • Excellent written and verbal communication skills

  • Advanced knowledge of Microsoft Excel, e.g., pivot tables and macros; low-code software knowledge is a plus, e.g, Alteryx

  • Possess a high degree of drive with a proven track record of achieving results

  • Able to influence and work across multiple functions and lines of business

  • Strong organization, time management and project skills


Keyword: consumer%20banking
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world™s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

\n\n We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants™ and employees™ religious practices and beliefs, as well as any mental health or physical disability needs. \n \n\n
\n\n\n The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the œWELL Health-Safety Rating for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.\n\n\n


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As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm™s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm™s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

\n \n \nEqual Opportunity Employer/Disability/Veterans
\n The Cybersecurity & Technology Controls group at JPMorgan Chase aligns the firm™s cybersecurity, access management, controls and resiliency teams. The group proactively and strategically partners with all lines of business and functions to enable them to design, adopt and integrate appropriate controls; deliver processes and solutions efficiently and consistently; and drive automation of controls. The group™s number one priority is to enable the business by keeping the firm safe, stable and resilient. \n \n
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