SAVA Workforce Solutions, an Akima Company, delivers enterprise IT and mission support solutions to the federal government, serving the federal civilian, defense, law enforcement and intelligence communities. SAVA helps our customers strengthen national security, improve communications and collaboration and secure the integrity of their data, information systems and networks. Our personnel enjoy competitive benefits packages and challenging roles in work environments committed to innovation, diversity and opportunity for career growth. As an Alaska Native Corporation (ANC), 100% of our companys profits go back to our 14,300 Iupiat shareholders that have resided near and above the Arctic Circle for more than 10,000 years. Our business helps support their way of life and contributes to the survival of a culture that has thrived in a challenging environment.
Job Summary:
SAVA is looking for an Enterprise Vault Systems Engineer that supports the Veritas Enterprise Vault and Discovery Accelerator platforms, performing Engineer/Administrator services in support of and operations and maintenance of these platforms. The Enterprise Vault Systems Engineer must ensure high availability and routine operation and maintenance of these systems, including training, weekly/ monthly maintenance, and incident response. These systems are deployed on physical and virtualized Windows Servers, have geographically separated data centers for Continuity of Operations, massive amount of attached storage and therefore requires a wide range of support tasks, including but not limited to:
Shall perform configurations, maintenance, monitoring, and troubleshooting using current engineering documentation
Shall record configurations change requests through the established change control board
Shall process storage requests, migrations and decommission tasks
Shall monitor failed system components and coordinate logistics, vendor support, and site support as needed
Shall respond to monitoring alerts and warnings with prompt corrective actions and escalations
Shall complete all scheduled maintenance in accordance with established policies and procedures
Shall prevent data loss or storage system outages by exercising a high level of attention to detail during maintenance
Shall manage technology in remote environments
Shall review and process tickets related to supported system according to the established service level agreements tracked within the service manager database
Shall provide initial response, Level 1 and Level 2 escalation for outages
Shall schedule maintenance actions in a timely manner
Shall create Power Shell and VBS scripts as needed to automate routine maintenance tasks
Shall perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, and systems
Shall review system and application logs to verify completion of scheduled jobs such as backups
Shall apply OS patches and upgrades on a regular basis; upgrade administrative tools and utilities; upgrade end user applications
Shall configure / add new services as necessary
Shall participate in teleconferences or technical meetings to review, educate, and support program objectives
Shall research and recommend innovative, and where possible automated approaches for system administration tasks
Shall prepare and review technical assessments to include required tasks, estimated time frames, and effort for any scope project
Minimum Qualifications:
Active Top Secret Clearance with SSBI and ability to obtain SCI clearance.
At least 4 years of Systems Engineer/Administrator experience
Possess at least 3 years of Enterprise Vault Experience
At least 2 years of previous experience in architect and design of complex high- available systems
Experience researching and resolving customer product support complaints and issues
System administration knowledge of Microsoft Exchange 2010 and 2013.
Experience administrating and supporting Microsoft Windows server 2008/2012 in a large physical and virtual infrastructure.
Full understanding of DNS, WINS, DHCP, and LDAP compliant directories.
Strong knowledge of IT infrastructure and network architecture.
Experience with VMware virtualization administration and tools, Vsphere console, and a firm understanding of virtualizedinfrastructure concepts.
Disaster recovery and ancillary messaging components.
In-depth knowledge of email archival systems messaging systems, system administration and architecture expertise.
Ability to work independently with high level of initiative and excellent troubleshooting skills; as well as work in a team environment.
Must possess excellent communication skills to present/train technical concepts to a large audience.
Before and/or after core hours work may be required.
The duties and responsibilities listed in this job description generally cover the nature and level of work being performed by individuals assigned to this position. This is not intended to be a complete list of all duties, responsibilities, and skills required. Subject to the terms of an applicable collective bargaining agreement, the company management reserves the right to modify, add, or remove duties and to assign other duties as may be necessary.We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted.
We arean equal opportunity employer. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law.
We are committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you have a physical and/or mental disability and are interested in applying for employment and need special accommodations to use our website to apply for a position please contact, Recruiting Services at job-assist@akima.com or 571-353-7053. Reasonable accommodation requests are considered on a case-by-case basis.
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Please do not use the dedicated email or phone number above to inquire on the status of your job application.
In order for our company to stay compliant with government regulations, please apply on line. Please DO NOT email resumes or call in lieu of applying online unless you have a physical and/or mental disability and need assistancewiththe online application.
