Position Summary

This position will be responsible for customer technical supports towards on-going projects. Samsung Processors & Companion devices product for Automotive Business are leading in the Automotive industry. As this position will have direct contact with customers, a must-have is an excellent communication skill.

Role and Responsibilities

KEY ACCOUNTABILITIES:

Technical Design-in
Conduct technical meetings with customers in order to promote new products and address technical issues
Conduct technical meetings with customers along with customers' Way of Working
Deliver product roadmaps, features, and value propositions to customers
Track projects and anticipate customers requests
Identify and communicate current and future customer needs and customers technical requirements
Drive development and quality teams to fulfil customers requirements
Provide technical supports throughout the product lifecycle from promotion phase to the end of production
Responsible for testing, debugging, delivering, guiding, documenting on SW deliverables
Software deliverables are device drivers or libraries in bootloader, Hypervisor, QNX, Linux, Android, and mostly in C programming language
Technical support can be remote support or on-site support at customers' locations
Work closely with other HW/SW FAEs, with marketing team and with engineering team from all over the world in resolving customer issues
Conduct training of sales and marketing employees (product; technology; process; packaging; systems)

Skills and Qualifications

PROFILE REQUIRED:

Master of Science degree or equivalent in electronics, physics or related areas
5 to 10 years of technical experience in semiconductor. Ideally in SoC SW development or SoC customer supports
Experience in embedded system, C language, device driver or middleware in Linux/Android
Experience in Bootloader, QNX, Yocto, C++, Python and Java is a strong plus
Experience in Agile process, DevOps, CI/CD is a strong plus
Self-starter with ability to work under minimum supervision
Assertive, determined, flexible and creative personality
Strong customer orientation
Ability to work in a multi-cultural environment
Persuasive and professional presentation skills
Very good communication skills and ability to negotiate at all levels
Very good written and spoken English additional languages are a plus
Experience in Automotive Semiconductor business is a strong plus

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location, at: https://account.samsung.com/membership/policy/privacy. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here: http://ghrp.europe-samsung.com/PrivacyNoticeforEU.html.

Job Alerts: If you would like to be notified of new opportunities when they are posted, please click here. You will be asked to create an account first if you do not already have one.

Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, and network systems, and the entire semiconductor industry with our memory, system LSI, foundry, and LED solutions. Samsung is also leading in the development of the Internet of Things through, among others, our Smart Home and Digital Health initiatives.

Since being established in 1969, Samsung Electronics has grown into one of the worlds leading technology companies, and become recognized as one of the top global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth. To discover more, please visit our official newsroom at (https://news.samsung.com/global/).