Requisition Number: 0524 6I 042
Job Title: Full Time Manager Trainee $47k-$50k/Year
City: Louisville
State: KY
Salary Range: $47,000-$50,000

Full Time Manager Trainee $47k-$50k/Year

Description/Job Summary

Summary/Objective The Customer Service Manager is responsible for assisting salespeople in managing their customer accounts. This position is also responsible for assisting the store’s customers by addressing inquiries and resolving complaints. The Customer Service Manager will order and process materials as well as assist with back charging.
Essential Functions
• Customer Service
• Strong Communication Skills
• Detail Oriented
• Sourcing Material
Job Requirements • Interface with customers, providing updates on delivery and schedules • Facilitate the resolution of problems and issues between customers and production • Provide detailed updates on shipments, tracking data, ship-to-date counts and remaining deliveries • Direct order entry/processing, ensuring orders get put to the floor in a correct and efficient manner • Provide support to sales and customers with pricing information and other inquiries • Other duties assigned by management • Create material estimates for customers in a timely manner • Loading/Unloading delivery trucks
Supervisory Responsibility
This job does not have supervisory responsibility.
Work Environment This position is located at the store; it can involve working outdoors or being exposed to wet, humid, extremely hot or extremely cold conditions. May require working in a highly precarious place and near moving mechanical parts. There may be a risk of electrical shock. The position may be exposed to vibrations, airborne particles or toxic chemicals.
Physical Demands This position involves constantly being on one’s feet, interacting with customers, and occasionally lifting objects up to 80 pounds
Position Type/Expected Hours of Work This is a full-time position. Hours of work depends on hours of operations, 48+ hours per week.
Travel Limited travel is expected for this position.

Required Skills

• Experience working in a team atmosphere.

• Ability to multi-task in fast paced environment.

• Must be at least 18 years of age.

• Must take and pass drug test and consent to a background check.

• Work in outdoor / indoor conditions, and ability to load and unload lumber and other building materials.

Required Education

High school diploma or general education degree (GED); Bachelor’s degree in business management, Business Administration, or related field preferred

Details

Guaranteed 48hrs