Human Resources Coordinator

Department: Human Resources

Location: Columbia, MO

Type: Staff, Full-time

Diversity Statement:

Columbia College is committed to creating an inclusive employee experience for all regardless of race, color, national origin, gender, religion, sexual orientation, age or disability. The college maintains a safe place for open discourse; supports activities that promote diversity and inclusion; and overall, fosters a sense of community that welcomes everyone.

Job Summary:

The Human Resource Coordinator must anticipate and meet customer needs in a timely manner and ensure customer satisfaction through the process of monitoring, developing, improving and delivering excellence. This position will support all the functional areas of HR including, but not limited to recruitment, benefits, and enforcing company policies and practices.

Essential Functions:

Perform job duties in accordance with Columbia Colleges vision, mission and values, and contributes to the development of the Human Resources Department.

Practice superior customer service.

Display respect and civility to all constituencies in all communications.

Attend work timely and on a regular basis during the established hours of operation; work additional hours as business necessitates.

Provide excellent customer service to all HR constituents regarding recruiting, benefits, employee relations etc.

Initiate the new employee on-boarding process (schedule first day orientations, new hire paperwork, new hire reporting, quarterly orientations, etc.) Plan, develop and facilitate first day orientations.

Work with providers and third-party administrators to resolve questions, problems and claims issues and work to ensure quality.

Provide oversight and maintenance/updates/retention of I-9s; run quarterly termination reports; E-Verify; and weekly new hire reporting.

Process benefit enrollments, benefit changes, address & name changes for all benefits and all employees in the providers systems as well as in Colleague. Oversee COBRA administration through third party vendor.

Perform data entry and reconciliations of employee benefits.

Perform monthly reconciliations of benefit plan premiums and pay insurance bills.

Execute required compliance regulations by utilization of Compliance Dashboard.

Assist with the coordination of yearly open enrollment for benefits.

Assist employees with questions regarding benefits and work with providers and third-party administrators to resolve issues.

Coordinate with new hires including: process new hire paperwork (full time, part time, adjunct), new hire email correspondence (first week, month, 3 months), etc.

Greet interview candidates, provide benefit overview and walk to interview location if applicable.

Assist with data entry of semi-annual adjunct end-dating process.

Provide backup support to the Administrative Assistant for coverage of phones, email, walk-in traffic and the HR office.

Scan HR documents (new employee files, benefit files, termination files, etc.) into paperless filing system.

Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.

Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.

Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.

Assist in maintaining the HR website (Sitecore), Paycor, x-drive, OnBase, job postings, etc.

Provide assistance to HR staff regarding various tasks and projects.

Assist with HR sponsored events (i.e. Employee Appreciation Luncheon, Wellness Fair, Job Fairs, Registration Days, Holiday Lighting, Chamber of Commerce Events, United Way, etc.)

Create and maintain internal HR procedure manuals for all processes.

Serve as liaison for HR at various events and committees on campus for employees and students.

Performs other duties as assigned.

Required Core Competencies and Professional Experience:

Ability to fluently read, write, and understand the English language.

Proficiency with the following, but not limited to: active listening; speaking; writing; critical thinking; judgment and decision making; monitoring; reading comprehension; time management; coordination; and management of personnel resources.

Proficiency for using a variety of computer and technology-related software and equipment, including Microsoft Office products and database systems.

Proficiency in using web-based technologies, including database systems.

Ability to work independently and in a team environment, with or without direct supervision.

Excellent communication, interpersonal, customer service, and organizational skills.

Excellent time management skills with a proven ability to meet deadlines.

Strong analytical and problem solving skills.

Ability to prioritize tasks and to delegate them when appropriate.

Ability to act with integrity, professionalism and confidentiality.

Thorough knowledge of employment-related laws and regulations.

Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems.

Required Level of Education: Associates Degree

Preferred Level of Education: Bachelors In: Business Administration, Human Resources or relevant field

This job description is not meant to be all-inclusive of every duty and responsibility required by the employee in the position.

Eligibility for employee benefits and perks is determined by employment status. For more information please see https://www.ccis.edu/careers.

Other Requirements: Ability to satisfy, within the parameters set by the College and consistent with applicable federal, state and local laws, a criminal background check as a condition of employment.

Review of applications will begin immediately and continue until the position has been filled.

In compliance with the Higher Education Opportunity Act (HEOA) and the Jeanne Clery Disclosure of Campus Security Policy and Campus crime Statistics Act (Clery Act), the Department of Campus Safety for Columbia College has provided the Annual Security and Fire Safety Report and crime statistics for the main campus and venues nationwide.

Columbia College is required to distribute this information to all current and prospective employees and students. Please follow the link below for the full report or contact Human Resources at 573-875-7495 for a printed copy.

https://www.ccis.edu/campus-safety/crime-reporting/reports-stats