Alvarez & Marsal Disputes and Investigations seeks a customer-focused Infrastructure Support Specialist to join our team seated in Munich, Germany. As an Infrastructure and Operations Support team member, you will provide advanced administration, maintenance and support of physical and virtual computing environments in Munich and the wider EMEA. This position works closely with other Infrastructure, Security, Application Specialists and Business Partners to implement, monitor and maintain A&M's Forensic Technology environments.
The Infrastructure Support Specialist has the following responsibilities:
Deploy, administer, and support servers and applications in our forensic hosting environments.
Solve technical challenges and tasks with automation using PowerShell and scripting.
Contribute by writing and maintaining documentation for technical and non-technical audiences, including network, systems, and disaster recovery documentation.
Provide local technical support to end-users as appropriate.
Coordinate, collaborate and frequently communicate with local 3rd party IT service providers.
Follow established change control, ticket handling, and incident management processes.
Required Skills:
Minimum 5+ years of progressive IT administration and support experience.
Hands-on experience supporting Microsoft technologies, including Active Directory, Azure Active Directory, Server 2016-2019, Microsoft SQL Server 2017-2019, Group Policy, DHCP, DNS, and related technologies.
Experience using PowerShell to query, automate, and troubleshoot.
Virtualization technologies (vSphere/vCenter and Microsoft Hyper-V).
Experience with enterprise monitoring tools (e.g. SolarWinds, Nagios, Slunk).
Working experience with current enterprise data centre operations.
Familiarity with industry-standard security processes and procedures, including ISO/IEC 27001
Other Requirements:
Provide excellent customer service through effective and proactive communication in German and English with a can-do attitude and a high degree of professionalism and teamwork
Technically curious, analytical thinker with excellent problem-solving, investigation, and diagnostic skills.
Ability to handle multiple tasks and projects with changing priorities
Maintain the highest level of security and confidentiality.
If you have any questions, please do not hesitate to contact Cordelia Sippel at +49 151 542 147 43 or csippel@alvarezandmarsal.com.
Diversity & Inclusion
A&M's entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity and we foster inclusiveness. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.
Voluntary Inclusion
It is Alvarez & Marsal's policy to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, sex, sexual orientation, gender identity, family medical history or genetic information, political affiliation, military service, pregnancy, marital status, family status, religion, national origin, age or disability or any other non-merit based factor in accordance with all applicable laws and regulations.
Unsolicited Resumes from Third-Party Recruiters
Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters were engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
