Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You've come to the right place. We're looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we'd like to hear from you.

Working Arrangement

Hybrid

Job Description

Key Accountabilities (Allocate the % of total working time spending on each accountability, which should be added up to 100%)

Individual Accountabilities:

• Lead a Canadian Retirement program focused on specific business delivery (e.g. Retirement Member Experience), working collaboratively with senior business leaders and other Divisions to ensure a successful implementation (60%)

  • Develop plan and manage efficiently and effectively implementations across business Workstreams

  • Work closely with business leadership to understand strategy and objectives, ensuring the program is delivering aligned solutions

  • Manage in a constantly changing environment, ensuring clear communication across all impacted parties

  • Provide program level communications to senior IT and Business leaders to ensure status is understood, and issues/risks are getting the proper attention

  • A passion for delivery - understanding processes, managing through roadblocks, and a focus on continuously improving how work is done to improve velocity

  • Effectively manage Issues and Risks

• Lead and develop a strong team of professionals to both meet the program objectives, and to grow them in their professional careers (30%)

  • Develop the skills and growth of team members through mentorship, training, and providing opportunities within the program

  • Work to ensure the team is engaged, and address performance issues in a diligent and appropriate manner

• Lead in ensuring the IT solutions align to the business strategy (10%)

  • Work with Architecture, Tech Leads and Business SMEs to ensure the IT solution being developed is fit-for-purpose for the business need.

  • Collaborate with Technical Program Managers within the organization to ensure solutions align across the organization

Job Requirement:

• 5 - 10 years of progressive management experience including IT / Financial Services strategic planning/execution

• Previous experience in technology-oriented and Financial Services industry

• Experience in program management

• Experience in leading and motivating teams

• Comprehensive knowledge of industry-standard project management best practices

• Business related degree or equivalent work experience

• PMP / ITIL certification is appreciated

• Coaching and Leading Others through Change

• Experience transitioning projects to support teams

• Experience in IT Implementation

• Experienced mentor, and drive to build people's careers

• Good knowledge of business management. & financial planning

• Ability to foster teamwork and collaboration

• Strong presentation and excellent interpersonal skills

• Deep knowledge of project management principles & techniques

#LI-JH

Every career at Manulife/John Hancock provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today.

About John Hancock and Manulife

John Hancock is a unit of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States, and Manulife globally, including Canada, Asia and Europe. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. Assets under management and administration by Manulife and its subsidiaries were CAD$1.3 trillion (US$1.1 trillion) as of June 30, 2021. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at manulife.com.

One of the largest life insurers in the United States, John Hancock supports more than 10 million Americans with a broad range of financial products, including life insurance, annuities, investments, 401(k) plans, and education savings plans. Additional information about John Hancock may be found at johnhancock.com.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

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