**Business Title:** Manager, Connected Commerce
**Requisition Number:** 92709 - 42
**Function:** Advisory
**Area of Interest:**
**State:** MI
**City:** Detroit
**Description:**
The KPMG Advisory practice is currently our fastest growing practice. We are seeing tremendous client demand, and looking forward we don't anticipate that slowing down. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility and leading market tools, we make sure our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.
KPMG is currently seeking a Manager in Customer & Operations for our Consulting (https://advisory.kpmg.us/) practice.
Responsibilities:
+ Provide consulting services supporting one or more of the following services: Digital Commerce Strategy, Target Operating Model Assessment and Definition, Platform Evaluation and Selection and Digital Commerce Platform Implementation Services
+ Guide the customer experience and the business, functional and technical workstreams of digital commerce initiatives with experience in one of more industry leading platforms
+ Work across multiple client functions including marketing, sales, digital business operations, digital IT operations and supply chain teams to identify current-state challenges and to define strategies to improve business and technology operations and platforms
+ Provide oversight of highly skilled client and KPMG work teams throughout the project lifecycle and help ensure timely execution of project deliverables
+ Assist with the management of project metrics in terms of budget, timeline, invoicing, project deliverables, project set-up and close-out activities
+ Assist with proposal development and other new business development activities
Qualifications:
+ Minimum of seven years of hands-on experience delivering B2B, B2C and or Marketplace digital commerce solutions with a minimum of five years of experience in consulting with a professional services firm or agency
+ Bachelor's degree in Computer Science, Business, Technology, Engineering, Industrial Engineering/Operations or a related field from an accredited college/university; MBA from an accredited college/university is preferred
+ Exposure to and understanding of one or more commerce-oriented business functions such as digital marketing, digital merchandising, pricing and promotions, B2B contract management, digital user experience management, online shopping and order management, online fulfillment, online payments, settlement, and reverse logistics
+ Experience in implementing two or more e-commerce solutions using industry leading platforms such as SAP Commerce Cloud, Salesforce Commerce Cloud, Oracle CX Commerce Cloud, HCL (IBM WebSphere Commerce) Commerce, Adobe Commerce Cloud, or Marketplace solutions
+ Strong critical thinking, written and verbal communication, facilitation and C-suite presentation skills with a strong ability to review, edit and create business development and project related artifacts
+ Travel may be up to 80-100%; applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link ( https://assets.kpmg.com/content/dam/kpmg/us/pdf/2018/09/eeo.pdf) contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.
KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site).
**GL:** 4
**GF:** 15292
