Mid-Level User Experience Designer - CashPro
Charlotte, North Carolina;New York, New York; Chicago, Illinois
**Job Description:**
**Responsibilities / Additional Information**
At Bank of America, each day brings innovation and opportunity. We are dedicated to turning technology advances into treasury solutions for our clients globally - across all segments and industries. We are looking for highly motivated, self-starters who can advocate for our clients in providing liquidity management, payments and receipts, trade and supply chain finance, FX and commercial card services, by complementing high tech with a personalized touch. Challenge the status quo and influence peers with diverse points of view. Forward thinkers with ability to see what's next in treasury management. The future of treasury management is here at Bank of America. Powered by people. Driven by Technology.
The success of Bank of America and Global Transaction Services (GTS) is dependent on the continual enhancement and differentiation in the digital space. CashPro is Bank of America's flagship GTS platform for clients ranging from business banking to commercial and large corporates doing business globally.
This vice president level User Experience (Product) Designer will focus on all areas of user experience and user interface design, including user/client research and validation, ideation, interaction design, visual design and development handoff. There will be ongoing collaboration with product managers, product owners, development leads and developers on early-stage prototypes up through final product implementation. This designer will advocate for what users want, need and expect from the digital products we develop, and have a knack for translating our strategy and complex business asks into efficient and intuitive user experiences.
Core functions and requirements for the CashPro Experience Designer role:
Apply user-centered design processes, including design thinking practices, to identify user needs and create compelling digital solutions for clients in partnership with product managers and key stakeholders.
Have a passion for designing intuitive and efficient solutions in collaboration with clients; facilitate continuous client feedback loop to plan, conduct and synthesize user research with the ability to validate product designs.
Create wireframes, user workflows, high fidelity UI, and working prototypes to document the intended user experience online and through the mobile app.
Collaborate with other designers to continuously grow the team as well as the product.
Enjoy building relationships with teammates across GTS CashPro product management, GTS core product management and GTS sales teams to influence strategic designs for the delivery of best-in-class solutions.
**Required Skills:**
+ Minimum 5 years of experience with a strong emphasis on UX research, interaction design, IA, and visual design
+ Portfolio demonstrating deep level UX, interaction and visual design experience
+ Strong knowledge in moderated user research and hypothesis-based research methods
+ Experience working within design systems and design tools such as Sketch, InVision
+ Drives alignment via strong and efficient facilitation and presentation capability
+ Synthesizes multiple inputs and feedback from stakeholders into a cohesive approach
+ High attention to detail and follow through with tasks and commitments
+ Bachelor's Degree BS or BA
+ Knowledge of Agile design sprint processes
+ Knowledge of Treasury Management and digital channels solutions
+ Inclusive and Inspiring: Seeking motivating team players who value collaboration, celebrating shared success and who actively seek and appreciate diverse thoughts and backgrounds
+ Authentic and Passionate: Seeking highly engaged teammates whose intensity and intentions align and are enthusiastic about the work we are doing for our clients and in our communities
+ Innovative and Curious: Seeking teammates with out-of-the box ideas and solutions, who embrace change with a future-forward mindset, and are looking to challenge the status quo
+ Confident and Agile: Seeking strong communicators who value giving and receiving feedback, easily build relationships, and who are quick thinking, flexible, and always learning and sharing knowledge
**Desired Skills:**
+ Knowledge of Agile design sprint processes
+ Knowledge of online and mobile app design
**Job Band:**
H5
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
**Weekly Schedule:**
**Referral Bonus Amount:**
0
**Job Description:**
**Responsibilities / Additional Information**
At Bank of America, each day brings innovation and opportunity. We are dedicated to turning technology advances into treasury solutions for our clients globally - across all segments and industries. We are looking for highly motivated, self-starters who can advocate for our clients in providing liquidity management, payments and receipts, trade and supply chain finance, FX and commercial card services, by complementing high tech with a personalized touch. Challenge the status quo and influence peers with diverse points of view. Forward thinkers with ability to see what's next in treasury management. The future of treasury management is here at Bank of America. Powered by people. Driven by Technology.
The success of Bank of America and Global Transaction Services (GTS) is dependent on the continual enhancement and differentiation in the digital space. CashPro is Bank of America's flagship GTS platform for clients ranging from business banking to commercial and large corporates doing business globally.
This vice president level User Experience (Product) Designer will focus on all areas of user experience and user interface design, including user/client research and validation, ideation, interaction design, visual design and development handoff. There will be ongoing collaboration with product managers, product owners, development leads and developers on early-stage prototypes up through final product implementation. This designer will advocate for what users want, need and expect from the digital products we develop, and have a knack for translating our strategy and complex business asks into efficient and intuitive user experiences.
Core functions and requirements for the CashPro Experience Designer role:
Apply user-centered design processes, including design thinking practices, to identify user needs and create compelling digital solutions for clients in partnership with product managers and key stakeholders.
Have a passion for designing intuitive and efficient solutions in collaboration with clients; facilitate continuous client feedback loop to plan, conduct and synthesize user research with the ability to validate product designs.
Create wireframes, user workflows, high fidelity UI, and working prototypes to document the intended user experience online and through the mobile app.
Collaborate with other designers to continuously grow the team as well as the product.
Enjoy building relationships with teammates across GTS CashPro product management, GTS core product management and GTS sales teams to influence strategic designs for the delivery of best-in-class solutions.
**Required Skills:**
+ Minimum 5 years of experience with a strong emphasis on UX research, interaction design, IA, and visual design
+ Portfolio demonstrating deep level UX, interaction and visual design experience
+ Strong knowledge in moderated user research and hypothesis-based research methods
+ Experience working within design systems and design tools such as Sketch, InVision
+ Drives alignment via strong and efficient facilitation and presentation capability
+ Synthesizes multiple inputs and feedback from stakeholders into a cohesive approach
+ High attention to detail and follow through with tasks and commitments
+ Bachelor's Degree BS or BA
+ Knowledge of Agile design sprint processes
+ Knowledge of Treasury Management and digital channels solutions
+ Inclusive and Inspiring: Seeking motivating team players who value collaboration, celebrating shared success and who actively seek and appreciate diverse thoughts and backgrounds
+ Authentic and Passionate: Seeking highly engaged teammates whose intensity and intentions align and are enthusiastic about the work we are doing for our clients and in our communities
+ Innovative and Curious: Seeking teammates with out-of-the box ideas and solutions, who embrace change with a future-forward mindset, and are looking to challenge the status quo
+ Confident and Agile: Seeking strong communicators who value giving and receiving feedback, easily build relationships, and who are quick thinking, flexible, and always learning and sharing knowledge
**Desired Skills:**
+ Knowledge of Agile design sprint processes
+ Knowledge of online and mobile app design
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
Learn more about this role
Full time
JR-22068182
Band: H5
Manages People: No
Travel: Yes, 5% of the time
Manager:
Talent Acquisition Contact:
Nancy Price [C]
Referral Bonus:
0
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (Policy) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of Americas Drug-free workplace and alcohol policy, CLICK HERE .
