Company

Federal Reserve Bank of Chicago

Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine Solutions, Fedwire, National Settlement Service (NSS), FedCash, FedACH, and Check Services. We are currently leading a strategic effort to transform FRFS to a national, enterprise-focused organization. Over time, FRFS will offer an increasingly integrated set of Federal Reserve payment services, incorporating the FedNow Service upon its market entry. Through our evolved structure, we will meet the needs of the marketplace for new products and services more quickly, we will seek to provide a more robust and unified customer experience across our financial service offerings, and we will create new career growth opportunities for FRFS staff.

The Integration Platform exists in an exciting and dynamic time. We are building a team who will lead the FRFS as it continues to need integration, abstraction, communication capabilities across systems, applications, SaaS, platforms/PaaS, functions and business processes.

Job Summary

The Platform Owner - Integration is responsible for the day-to-day management of Integration platform activities including planning, budgeting, design, delivery, operational, and prioritization of platform features to support business needs. The Platform Owner is expected to demonstrate a broad technical knowledge of the Integration platforms being managed and the ability to prioritize platform technical features that provide the most value to product teams using the platform. The Platform Owner advocates for business needs by applying a deep understanding of the platforms processes, features, goals, problems and opportunities and partners with product managers and System IT technology providers involved in the delivery of capabilities. The level of work required is considered advanced. Performs work independently with limited supervision and direction from the platform manager, sponsors, and/or stakeholders. This position does not have direct reports.

Principal Duties and Responsibilities

Platform Lifecycle Management and Team Leadership

• Manages the delivery of platform value through collaborations with cross-functional teams and multiple tech stacks

• Owns and manages platform requirements and features from concept through delivery

• Owns and manages the platform backlog to ensure user stories are appropriately defined, prioritized, ready for development, and any detailed design needs, and accepted as done

• Manages cross-functional dependencies and adjusts schedule, priorities, and releases as appropriate

• Able to partner across Architecture, Engineering, Portfolio/Program/Technology Transformation, Product & Platform Security, DevOps, QA, Release, and Consumers of the Platforms; understand architectural, software engineering concepts, site reliability engineering practices, and effectively organize approaches which appreciate diverse perspectives

• Collaborate across the delivery teams and processes; opportunity to participate in providing mentorship to Scrum Master and help ensure the team has what it needs to succeed; co-develop a healthy team culture

Operational Excellence

• Manages platform-related problems, communicates direction, makes decisions, completes trade-off analysis and manages scope to ensure delivery of desired business outcomes

• Prioritize defect / bug resolution and manages the backlog to address platform learnings and quality issues

• Tracks, reports, and communicates platform metrics, issues and status updates to Platform Manager and various levels of customers, stakeholders, and partners

• Tracks and manages Development, Operational, Risk awareness, Security Assurance activities (FedRAMP/Security Assurance for the Federal Reserve/Cloud Assurance) for the platform

• Ensures the Platform has and maintains Audit readiness

• Brings thought leadership on Tooling as well as ideas on how to influence current or new Tooling

• Reviews and approves the platform architecture/design as a stakeholder; and operational documentation updates, publication and enablement on operational capabilities and models

Your Background

• Bachelors degree or equivalent education and/or experience, knowledge and skills noted below

• Seven or more years of relevant work experience

• Two or more years of technical work experience

• Two or more years of experience with at least 1-3 types of technology and/or digital experiences

• Advanced technical understanding of platform capabilities

• Advanced understanding of technology delivery and platform management; product team and/or product management experience also desirable

• Strong understanding of and real-life experience with agile life cycle methodologies (e.g. SCRUM, Kanban, SAFe, etc.).

• Manage and help define and refine Objectives & Key Results; Enabling epics, Features, User stories and define Acceptance Criteria, Definition of Done

• Experience with Salesforce Integration (eg. Sales Cloud, Service Cloud, Anypoint Community Manager), Salesforce Administration, MuleSoft, IBM-based tech stacks a plus and highly desirable; Experience with SaaS and PaaS and/or Infrastructure as code a plus

• Experience with the rigors of the System Development Lifecycle, in support of critical infrastructure and/or applications, highly preferred

• An appreciation of and/or passion for Design thinking desired

• Build strong relationships with vendors and implementation partners; interest in ensuring the FRS gets consistent support and also collaboration from key vendors who contribute towards the Platforms

What we Offer

• Comprehensive benefits package includes medical, dental, vision, prescription drug coverage, 401k savings plan, retirement plan, paid time off, transit benefit, onsite gym and subsidized cafeteria - A learning environment with opportunities to gain new skills and grow your career

Additional Requirements

• All Federal Reserve Bank of Chicago employees must be fully vaccinated against COVID-19, and receive a booster shot within 30 days of being eligible to do so, unless the Bank grants an accommodation based on medical condition or sincerely held religious belief.

• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

• This position has additional screening requirements due to the information accessed while performing the job. These additional screenings would be initiated at the time of offer acceptance and can take approximately two months to be completed. The screening covers areas such as education/employment verification, criminal history, credit history, and reaches out to your references and people that know you well.

• As a condition of employment, Federal Reserve Bank of Chicago employees must comply with the Banks ethics rules, which generally prohibit employees, their spouses/domestic partners, and minor children from owning securities, such as stock, of banks or savings associations or their affiliates, such as bank holding companies and savings and loan holding companies. If you or your spouse/domestic partner or minor child own such securities, and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting, who can provide you contact information for our ethics official if necessary

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. employment, you should raise this issue with the recruiter for this posting, who can provide you contact information for our ethics official if necessary.

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Sales/Marketing

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

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