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Principal Product Manager, Live Personalization
3 years ago

**Job Summary:**

Location: Los Angeles, CA or New York, NY or San Francisco, CACreating a unique and relevant experience for each and every user is fundamental to Disney magic. We aim to tailor our products for every user, quickly connecting them to the content theyll love in meaningful, new ways. Delivering a personalized experience is both art and science, relying on content expertise, machine learning, human psychology, and rapid experimentation. The work we do has a huge impact Disney Streaming enables experiences for over 196 million users globally across Disney+, Hulu, Star+ and ESPN+. And were just getting started.This principal product manager will shape the strategy and roadmap for Disney Streamings live personalization products. These algorithms are woven throughout the different Disney streaming applications and are core to the magic we create for users. This product leader will drive the strategy and execution of problem spaces such as: recommending live sports and news for markets including the US and LatAm and recommending ephemeral content in real-time.Whether its solving for specific user cohorts or experimenting with cutting-edge machine learning, this is a position that will have an incredibly broad impact on the customer experience as well as the Disney Streaming business.

**Responsibilities:**


+ Own the strategy and roadmap for Live Personalization by understanding our subscribers and Disneys needs across a deep content catalog, increasingly diverse subscriber base and broader Disney ecosystem

+ Establish and execute a long-term product strategy and roadmap across our Disney+, Hulu, Star+, and ESPN+ products

+ Partner closely with Engineering, Content Programming, Machine Learning, Data Analytics and Experimentation Platform teams to deliver personalization features

+ Serve as a thought leader in the personalization and recommendations space, advocating for best practices and sharing learning across the organization.

+ Deliver business impact through our personalization products. We are a team that can (and does) nerd out about algorithms, but also land huge business impact such as increasing subscriber engagement and retention

+ Pitch and assess new initiatives with the critical lens of an investor. We have limited bandwidth and plenty of opportunities to improve. What do we do first?


**Basic Qualifications:**


+ Minimum of 7 years of experience as a product manager or highly relevant experience

+ **Experience managing consumer products leveraging machine learning** (e.g. recommendation systems) delivering to millions of users and multiple cross-team dependencies

+ **Data-informed** mindset and proven ability to use data to explore all aspects of a problem and analyze solutions, familiar with A/B experimentation methods and hypothesis-driven product development

+ **Customer empathy** , low-ego leadership

+ **Systems thinker** , proactive rather than reactive, structured, think from first principles

+ **Familiarity with machine learning** , ability to map customer problems to ML solutions, experience working directly with ML teams

+ **Clear communication skills** and storytelling ability. Ability to adjust your style based upon your audience - from content studios like Pixar to machine learning engineers


+ Excellent presentation skills and clear, logical communication of product strategy, roadmap, and technical concepts to engineering as well as leadership

+ Ability to partner with different functions to ensure that your solutions drive real business impact. Strategic thinking and ability to incorporate larger business context into algorithm and product development.


+ Passion for **media & entertainment**

+ **Intellectual curiosity** - in this fast-evolving space, we often find ourselves reading the latest research paper or playing with a new proof-of-concept.


**Preferred Qualifications:**


+ Nice to have: Minimum of 1 year of experience managing and mentoring product managers


**Job ID:** 7084959220220116

**Location:** New York,New York

**Job Posting Company:**
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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