About this role:

This role, which is part the Research & Advisory (R&A) Workforce Development Team (WFD), is responsible for designing, developing, and executing communications, learning solutions and events that enable R&A associates to perform their best, connect with colleagues and achieve our business goals. The Director of WFD will encourage Gartner's inclusive and collaborative culture and provide counsel and execution support to executives and individual departments for their learning & development needs. This role is specifically aligned to early to mid-career development programs but may also support additional R&D development programs.

What you will do:

Partner with line managers, senior R&A leadership and WFD leadership to identify and prioritize R&A staff development needs and/or to assess and prioritize incoming training requests.
Develop and deliver high impact training and events specifically targeted for Research & Advisory's Analyst, Research, Advisory and Professional Associates.
Develop targeted training and events and deliver content to specific staff segments through blended learning initiatives, leveraging best-in-class training development methodologies and concepts. Objectives include developing Research, Advisory and Professional Services Community capabilities, increasing speed to productivity for new hires, and building a sense of community through network development. Delivery channels include in person facilitation, webinar and e-learning.
Implement new and refreshed trainings, utilizing the full-lifecycle approach to curriculum development and implementation.
Enable and engage managers to drive development efforts of their teams and to reinforce the learning from our programs.
Contribute to the success of change programs and projects as part of content evolution, service evolution and associate effectiveness. Identify and plan to meet skill-training needs brought about by program, process and/or technology changes.
Create effective measurement tools to help evaluate the effectiveness of curriculum on business performance and ensure that course development/revision/customization projects meet or exceed requirements.
Communicate regularly with internal stakeholders (e.g., team managers, projects leaders, and subject matter experts).
Oversee and manage training processes including, but not limited to, creation and maintenance of training calendar, on-line registrations and tracking and reporting on training results.

What you will need:

Minimum 10 years business experience with progressive responsibility, including minimum of 7 years in a professional service learning and development (or equivalent) team.
Experience in instructional and curriculum design, facilitation, and evaluation, as well as synchronous and asynchronous virtual program design.
Proven track record of strong stakeholder management and success in cultivating relationships and leadership without direct authority
Strong verbal and written communication skills
Demonstrated proficiency working with complex project management processes and concepts
Flexibility and adaptability to shifting needs, evolving priorities, and urgent situations that arise.
Demonstrated experience with problem-solving/process improvement techniques and methodologies.
Ability to work independently yet remain an active member of a collaborative team.
Demonstrated maturity and poise under pressure
Prior Research, Advisory or Professional Services experience highly desirable

Key Competencies:

Expert level instructional design, facilitation, and consulting skills and ability to coach and guide others with these skills as well
Elevated business acumen with demonstrated ability to connect learning objectives to business priorities
Strong leadership and management skills; demonstrated ability to manage across teams and associates that are not direct reports, to accomplish goals
Skilled at all phases of designing and developing in-person and virtual training programs as well as asynchronous eLearning modules
Strong written and verbal communication skills
Ability to effectively establish, streamline and manage complex processes
Experienced and skilled in business negotiation, change management and influencing techniques
Solid intermediate to advanced skills in Microsoft Excel, Word, PowerPoint and Outlook

#LI-JH4

Who are we?

Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization's most critical priorities. We've grown exponentially since our founding in 1979 and we're proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a variety of experiences makes us stronger-as individuals, as communities and as an organization. That's why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World's Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you'll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com .
Job Requisition ID:69565
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