Production Services Specialist
New York, New York
**Job Description:**
Role Responsibilities:
+ Provide regional leadership and technical support for Global Data Plant Applications.
+ Work closely with business stakeholders within the region to ensure that we are delivering a consistently high quality of service.
+ Deliver 2nd and 3rd line support for all Data Plant platforms globally following SRE methodology
+ Manage releases of new and existing applications to the production environment. Perform analysis and testing of new and existing applications as required.
+ Actively participate in monitoring and building monitoring for the application to enable the wider team to efficiently support this application globally.
+ Will be required to look across the entire production environment to aid continuous improvement with the state and supportability of production systems.
+ Work closely with Development and infrastructure teams to ensure that issues and defects are reported and actioned and meet business requirements and timelines
+ Work closely with other MAPS team members across the AMRS region and globally to ensure consistent service delivery and standardization
+ This role requires experience working with and development with KDBRequired Skills:
+ Unix/Linux
+ Kafka
+ SQL
+ ITRS
+ ELK
+ Apache Storm
+ Cassandra
+ Vertica/Oracle Exadata
+ KDBDesired Skills:
+ Knowledge of ITIL Incident and problem management.
+ Can work independently. Has experience supporting a front office data application.
+ Able to work under pressure, and to tight timescales.
+ Deep technical and development knowledge of KDB applications as well as the ability to interpret application knowledge into monitoring requirements.
+ Following this through with implementing a stable and scalable monitoring platform in ITRS
**Job Band:**
H5
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
**Weekly Schedule:**
**Referral Bonus Amount:**
0
**Job Description:**
Role Responsibilities:
+ Provide regional leadership and technical support for Global Data Plant Applications.
+ Work closely with business stakeholders within the region to ensure that we are delivering a consistently high quality of service.
+ Deliver 2nd and 3rd line support for all Data Plant platforms globally following SRE methodology
+ Manage releases of new and existing applications to the production environment. Perform analysis and testing of new and existing applications as required.
+ Actively participate in monitoring and building monitoring for the application to enable the wider team to efficiently support this application globally.
+ Will be required to look across the entire production environment to aid continuous improvement with the state and supportability of production systems.
+ Work closely with Development and infrastructure teams to ensure that issues and defects are reported and actioned and meet business requirements and timelines
+ Work closely with other MAPS team members across the AMRS region and globally to ensure consistent service delivery and standardization
+ This role requires experience working with and development with KDBRequired Skills:
+ Unix/Linux
+ Kafka
+ SQL
+ ITRS
+ ELK
+ Apache Storm
+ Cassandra
+ Vertica/Oracle Exadata
+ KDBDesired Skills:
+ Knowledge of ITIL Incident and problem management.
+ Can work independently. Has experience supporting a front office data application.
+ Able to work under pressure, and to tight timescales.
+ Deep technical and development knowledge of KDB applications as well as the ability to interpret application knowledge into monitoring requirements.
+ Following this through with implementing a stable and scalable monitoring platform in ITRS
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
Learn more about this role
Full time
JR-22087001
Band: H5
Manages People: No
Travel: Yes, 5% of the time
Manager:
Talent Acquisition Contact:
Danica Afutu [C]
Referral Bonus:
0
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
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