Position Summary
Every role at Samsung presents a new opportunity to make a lasting, global impact. We believe that innovation and growth are driven by an inclusive culture and a diverse workforce. Were seeking innovators to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners and communities.
Join the Samsung family and be part of the team thats creating a better future.
Role and Responsibilities
If you have ambitions to be a part of a Best in Class organization, Samsungs Mobile Quality Lab is the place to be! The role of the Mobile QA Lab is to support our customers (MNOs and End-Users) through rigorous field testing to secure quality. The dynamic culture at Samsung offers both great challenge and great reward. If you want to work among the very best talent in the industry, working on the most innovative products in the world, Samsung is the place to be.
This position will be responsible for the 4G/5G/ePDG Field Test with emphasis on the UE/Network Inter-operability. He or She will perform complex field verification, and customer support of Samsung 4G/5G User Equipment including Handsets, Tablets, and Watches. The candidate will provide technical guidance to the junior team members and serve as the network/data protocol Subject Matter Expert.
Skills and Qualifications
Specific responsibilities include:
Serve as the network/data protocol Subject Matter Expert (SME) for 4G/5G/ePDG protocols
Perform feature validation, interoperability testing, field evaluation to ensure Samsung performance and Quality standards are meet
Aid in product & feature performance analysis, evaluation of new product & SW releases
Ensures that customer commitments are achieved according to project plan
Work with team members to develop test plans/cases and execute to validate new UE/Network features like 5G SA, VoNR, EPSFB, NRCA, etc
Interface proactively with Internal (R&D) and External (MNO) teams to ensure comprehensive test coverage and understanding of new features
Responsible for analyzing the customer requirements, developing test strategy for features and functionalities, converting customer requirements into test plans and detailed test procedures
Educate our customers on Samsungs new products and services both individually and in a team environment. Ensures that customer commitments are achieved according to plan.
Works closely with various support organizations, logistics, and cross- functional teams from SEA and Samsung HQ to achieve successful new product roll-outs
Ability to travel sporadically during the project; up to 20%
Success Criteria:
Technical Acumen
Subject Matter Expert 4G/5GNR Air Interface with a solid understanding of 3GPP standards (SIP, SDP, RRC, PDCP, LPP, RLC, MAC)
Presentations Skills
Leveraging your ability to communicate effectively with all levels of organization as well as HQ partners on initiatives
Background & Competencies Required:
Must: 4 to 8 years of relevant industry experiences with BS or 6 years with MS.
Bachelors Degree is EE/IS/CS is required.
Must: Excellent verbal and written communication skills
Must: Hands on ability to establish and demonstrate new technology.
Must have PC and UNIX Workstation experience in a LAN/WAN systems environment
Must: Experience with product testing, development of Test Plan and Test Cases
Must: Technical lead working with team members and providing technical guidance
Strong knowledge in 5G/4G air interface and call processing technologies and network architecture.
Good understanding of overall Wireless systems with emphasis on PHY, MAC, RLC, RRC and PDCP layers
Must have understanding on wireless concepts such as Hybrid Beamforming, Massive MIMO, New Waveforms, LTE-NR interworking & co-existence, 5G Numerologies etc. .
Experience with system engineering activities such as feature requirements identification, feature description documentation, parameter optimization, performance analysis, test strategy creation, problem troubleshooting is desirable
Have in-depth technical engineering experience including wireless telecommunications engineering activities.
Must be able to write, read, analyze, and interpret technical journals and procedures utilizing mathematics language, non-linear communications, vectors, complex numbers and logarithms as reference.
Must: Have a good understanding of the overall 5G/LTE RAN Network Architecture.
Must: Working knowledge and experience using RF test equipment
Must: Thorough understanding of SW development cycle
Must: Hands on experience with mobility management & mobile broadband Radios.
Must: Working knowledge of 5G/LTE protocol stacks
Necessary Skills and attributes:
Demonstrated ability to interact at all levels within customer's organizations. The ability to negotiate with and convince others, in a potentially adversarial environment, including customer leadership, directors and managers with opposing views to accept/approve plans, technical and project recommendations. The ability to plan, organize and prioritize multiple strategic programs and simultaneous performance objectives. The ability to write, read, interpret, explain and act based on a thorough understanding of technical documents, engineering materials and contracts or related documents. Ability to make professional presentations in writing, through email, reports, or orally, including complex technical matters to an audience of high technical skills, management and operational experience.
Physical/Mental Demands:
Work is generally performed in an office environment. Operate a computer keyboard and view a video display terminal between more than 50% of work time, including prolonged periods of time. Requires considerable work utilizing high visual acuity / detail, numeric / character distinction and moderate hand / finger dexterity. The movement and transportation of equipment, most of the time is under 25 pounds. Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenges and project management deadlines. Machines, tools, equipment, and work aids include PCs, printers, copiers, faxes and other equipment commonly associated with an office work area. May require working additional hours beyond normal schedule. Travel varies depending on position, up to 20%. Consistently demonstrates a commitment to policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest and ethical responsibilities.
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COVID-19 Vaccine Mandate
Samsung Electronics America requires all employees to be fully vaccinated against COVID-19, unless a medical or religious exemption, or an exemption required under state/local law, is approved. Offers of employment are contingent upon proof that a candidate is fully vaccinated or qualifies for an exemption. More details on how to apply for an exemption are provided after the application process is complete.
Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process
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Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, and network systems, and the entire semiconductor industry with our memory, system LSI, foundry, and LED solutions. Samsung is also leading in the development of the Internet of Things through, among others, our Smart Home and Digital Health initiatives.
Since being established in 1969, Samsung Electronics has grown into one of the worlds leading technology companies, and become recognized as one of the top global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth. To discover more, please visit our official newsroom at (https://news.samsung.com/global/).
