!*!Company Overview:
At ADT, weve been in the business of helping save lives for more than 145 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit www.adt.com or follow us on Twitter, LinkedIn, Facebook and Instagram.
Position Summary:
Evaluates and designs database, web, storage, application, pc/desktop, management, or network infrastructures.
Install, configure, and maintain technical systems to support business processing requirements.
Provide Level 2 and 3 technical support, assist in the evaluation of new products and services, and may manage vendor service level agreements.
Install and troubleshoot systems to ensure functional objectives of the business are met.
Implement and maintain system management software, as well as research, analyze, and implement software patches and hardware modifications to resolve deficiencies.
Perform capacity and resource planning by assessing risks and developing contingency plans.
Maintain production change control schedule and, when needed, assist in the change control.
Support and schedule operating systems installations and upgrades, as well as layered software packages, in accordance with established IT policies and procedures.
Assist with the configuration and maintenance of physical and logical components.
Monitor, analyze, and tune the technical system to achieve optimal performance levels.
Ensure compliance with established standards, policies, and configuration guidelines.
Develop and maintain a comprehensive technical system configuration and database library of all supporting documentation.
Develops business cases and gains basic understanding of project and operational budgeting.
Schedules, installs, upgrades and maintains operating systems and software.
Assists development team with modeling, physical design and application tuning.
Assists in the recommendation of strategies for data center and infrastructure management from business continuity, disaster recovery, monitoring, storage, security.
Routinely audits hardware and software to ensure compliance with established standards, policies, procedures, and configuration guidelines.
Implements and use backup and restore techniques.
Mentors less experienced administrators on an ongoing and often formal basis.
Performs other duties as assigned.
!*!Company Overview:
At ADT, weve been in the business of helping save lives for more than 145 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit www.adt.com or follow us on Twitter, LinkedIn, Facebook and Instagram.
Position Summary:
Evaluates and designs database, web, storage, application, pc/desktop, management, or network infrastructures.
Install, configure, and maintain technical systems to support business processing requirements.
Provide Level 2 and 3 technical support, assist in the evaluation of new products and services, and may manage vendor service level agreements.
Install and troubleshoot systems to ensure functional objectives of the business are met.
Implement and maintain system management software, as well as research, analyze, and implement software patches and hardware modifications to resolve deficiencies.
Perform capacity and resource planning by assessing risks and developing contingency plans.
Maintain production change control schedule and, when needed, assist in the change control.
Support and schedule operating systems installations and upgrades, as well as layered software packages, in accordance with established IT policies and procedures.
Assist with the configuration and maintenance of physical and logical components.
Monitor, analyze, and tune the technical system to achieve optimal performance levels.
Ensure compliance with established standards, policies, and configuration guidelines.
Develop and maintain a comprehensive technical system configuration and database library of all supporting documentation.
Develops business cases and gains basic understanding of project and operational budgeting.
Schedules, installs, upgrades and maintains operating systems and software.
Assists development team with modeling, physical design and application tuning.
Assists in the recommendation of strategies for data center and infrastructure management from business continuity, disaster recovery, monitoring, storage, security.
Routinely audits hardware and software to ensure compliance with established standards, policies, procedures, and configuration guidelines.
Implements and use backup and restore techniques.
Mentors less experienced administrators on an ongoing and often formal basis.
Performs other duties as assigned.
