Summary of Position

Responsible for the development, support, and production of external communications that inform, engage, and meet
regulatory requirements.

Principal Accountabilities

Project Management/Production
Collaborate with internal customers to develop strategic communications that meet both enterprise goals and
regulatory requirements.
Produce status reports and keep track of schedules to ensure deadlines are met.
Perform regular quality checks to ensure materials are produced to specifications.
Work with design and production teams to obtain cost estimates and ensure projects stay on budget.
Coordinate and oversee services provided by outside vendors such as printers and fulfillment houses.
Adhere to departmental and organizational procedures.
Possess a comprehensive knowledge of departmental and organizational procedures, and adhere to them.

Editorial
Edit transactional and creative copy provided by internal customers to ensure all communications meet corporate
branding and editorial Speak Human standards as well as meet legal and compliance requirements.
Collaborate with internal customers to ensure all communications are accurate, up to date, and audience appropriate.
Collaborate with internal customers to identify ways to improve the relevance and impact of communications.
Proofread all print and electronic copy before it goes live.
Coordinate data collection and release, ensuring that the data matches the original request.
Ensure that all communications are consistent with regulatory and accreditation requirements (NCQA, DOH, DFS, etc.)
From beginning to end of a project, pay relentless attention to detail.

Education, Training, Licenses, Certifications

Bachelor's degree required in English, Communications, Business, or related health field

Relevant Work Experience, Knowledge, Skills, and Abilities

Minimum 4-6 years of communications experience required
Proficient in Microsoft Office (Word, Excel, and PowerPoint) and Outlook required
A Bachelor's degree in English, journalism, marketing or a health-related field required
Demonstrated project management skills required
Excellent time-management skills required

Additional Information

• Requisition ID: 1000000627