Job Summary:
Title: Senior Engineer I DevSecOps - Entry SRE
Location: Quebec City, Canada
Division: Ticketmaster
Manager: Cristiano Teixeira
Contract Terms: Permanent
COMPANY OVERVIEW
Live Nation Entertainment is the world's leading live entertainment and eCommerce company, comprising four market leaders: Ticketmaster.com, Live Nation Concerts, Front Line Management Group and Live Nation Network. Ticketmaster.com is the global event ticketing leader and one of the world's top five eCommerce sites, with over 26 million monthly unique visitors. Live Nation Concerts produces over 20,000 shows annually for more than 2,000 artists globally. Front Line is the world's top artist management company, representing over 250 artists. These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms.
THE JOB
In the role of Senior Engineer I - DevSecOps, you will work for the Entry SRE team, in our Quebec city office, on critical systems that are used for the delivery and scanning of secure digital tickets (SafeTix). These systems are essential to Ticketmasters business, providing solutions for clients such as the NFL and some of the biggest venues on the planet..
Under the Entry SRE team, you will be responsible for owning the monitoring and operation of systems in production and lead team initiatives for the implementation of security practices across the software engineering teams to ensure the robustness of SafeTix against attacks and exploitations. You rely on your experience to identify complex technical issues through monitoring, debugging, research and investigation while delivering high quality tools and supporting the operation of systems in production.
You will represent the team as a technical expert and work closely with the Product Management and Engineering on feature requirements and planning. An important part of this role is to recognize team needs and guide & mentor individuals in order to influence the culture and drive continuous improvement.
WHAT YOU WILL BE DOING
Provide security risk analysis and assessment on infrastructure and delivered digital tickets
Implement and maintain monitoring capabilities for visibility into system failures for proactive response to availability incidents, while take proactive steps to avoid issues or outages
24x7 oncall responsibilities for major incident response, ability to lead advanced troubleshooting across the stack in complex failure scenarios.
Provide day-to-day support on configuration, maintenance and troubleshooting of systems in production.
Leverage Infrastructure Capabilities, Automation and Software to build security, reliability and scalability into products.
Ensure that teams adhere to SRE and security best practices, including improved security, scalability, performance, reliability, observability and speed to market
Interact with Product Managers and Engineering teams
Mentor engineers
Guide developers by demonstrating ideas or concepts
Seek to build relationships and partners with internal and external team members
Help build consensus
YOU ARE
Skilled engineer with solid knowledge of multiple domains: software development, configuration management, test integration and systems security
Autonomous and proactive.
Passionate about technology and transformation.
Self-motivated activator, energetic and tenacious.
Comfortable with working in cross functional and multidisciplinary teams.
Excited about taking on challenging technical problems and devising creative solutions.
Consistent track record of going the extra mile for the success of the team
WHAT YOU NEED TO KNOW
5+ years of development experience
3+ years of experience in DevSecOps
Strong systems engineering and security skills
Experience with production monitoring
Experience working in an SOA environment
Experience working with cloud based systems such as AWS
Working knowledge of relational and non relational database products
Strong communication skills and the ability to collaborate closely with remote team members
Bilingual: French, English
About Us
Recognized three years in a row by Great Place to Work and named one of People Magazines top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.
We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge.
There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
