Management Opportunity with an Industry Leading Wildlife Management Company!

Founded in 1984, Trutech Wildlife Service & Critter Control Operations specialize in nuisance wildlife management services for residential and commercial properties, providing leading wildlife, animal and integrated pest control services across the nation. We work with wildlife and people alike and have amazing careers to offer in a recession resistant business.

Learn more about us here!

Responsibilities

What You Will Do

The District Service Manager is responsible for leading the recurring service team and assisting in recruiting, training, and development of technicians within their district. As a District Service Manager, you will direct the service, routing and scheduling functions of your district to provide quality service to customers and achieve district performance objectives. District Service Managers are responsible for the overall direction, coordination, and evaluation of the recurring services operation and customer experience.

Your Daily Duties

Conduct on-going training in customer service skills, technical and safety policies,

Evaluate quality of service provided to customers, develop procedures to minimize customer complaints, increase customer retention

Ensure compliance with DOT and fleet maintenance.

Assist territories that have employees on vacation or terminated

M&S management for District chemical orders, wildlife control supplies, etc.

Route management to ensure completions and allowance reduction and optimize routing and scheduling

AR management in partnership with the District Manager

Weekly technician ride-alongs and ongoing training

Become an employee handbook expert

Stabilize revenue and production after employee loss or during employee vacation

Maintain licensure for employees within district and assist with renewals ensuring state compliance

You Will Thrive In This Role If

You hold yourself to high standards

You enjoy building relationships and creating a bond and rapport with your team members

You have great time management skills

You have a yes approach to customer service and are able to provide that high level of service to all existing, future, and past customers

What We Offer:

Highly competitive compensation package

Company vehicle, cell phone and tablet

Comprehensive training programs as the industry leader

Initial uniforms provided and/or compensated by Company

Comprehensive benefits package including medical, dental, vision & life Insurance

401(k) plan with company match, employee stock purchase plan

Paid vacation, holidays, and sick leave

Employee discounts, tuition reimbursement, dependent scholarship awards

Qualifications

Work Environment:

We go where the wildlife goes! Candidates must be physically capable of safely performing the following job duties:

Using a ladder within the manufacturer's required weight capacity

Lifting and carrying up to 50 lbs

Access crawl spaces, attics, confined spaces, roof tops, etc.

Ability to work in various weather conditions

Requirements:

High School Diploma required

We require a good driving record and the ability to pass a drug screen

Critter Control and Trutech are an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer