Company

Federal Reserve Bank of Chicago

Build out and oversee a team of User Experience (UX) and User Interface (UI) resources whose mission is to deliver a consistent, first-class end-user experience across the full suite of Federal Reserve Financial Services (FRFS) product lines. Responsible for partnering directly with senior leaders across FRFS to ensure their products meets their vision. Responsible for building out UI/UX standards and training resources to adhere to them. Oversee 15-20 resources, working with delivery managers across the Function to ensure all teams are adequately staffed with UI/UX resources. This position is accountable for all technical, functional, performance, quality, and operational aspects of the team's areas of responsibility.

Principal Duties and Responsibilities

Leadership, Management and Coaching

• Direct oversight of 15-20 resources.

• Guides, mentors, motivates, and develops direct reports to assist in professional growth and development

• Provides goals for staff, conducts performance reviews, and provides career management assistance

• Provides feedback to direct reports and outside of the team

• Provides thought leadership in software development principles

• Assists in the recruitment, interviewing, and hiring of new talent

Envisioning, Definition and Planning

• Review the portfolio and work to create product specific backlog items to harmonize the portfolio over time.

• Responsible for ensuring excellent clarity of requirements with acceptance criteria, customer collaboration, reaffirming requirements, and customer feedback loops to ensure that the developed product meets customer requirements

• Provides support for high-level software development estimates, participates in portfolio planning, and provides refined detailed estimates as work gets closer to a known state

• Develops a feature delivery plan for UX deliverables, estimating how different product features will be delivered; helps identify dependencies surrounding product features

• Provides input to the overall PMO-managed program and/or portfolio plans

• Communicates effectively with the team and all stakeholders by providing high visibility around actual and planned deliverables

• Provides and receives input to the short-, mid-, and long-term architectural vision of the department

Delivery

• Provide support for the delivery of software, quality of the results and deployment into all environments; takes ownership in maintaining stabilization leading up to and post-production

• Ensures product and processes adhere to Federal Reserve development, project and architecture standards and timelines

• Ensures product quality through monitoring of quality trends, test automation, defect tracking and root cause analysis

• Following a production release, maintains visibility that a system operates as planned using performance statistics, appropriate logging and monitoring

Education and Experience

• Bachelors degree or masters degree in Computer Science preferred or equivalent experience

• 5+ years of technical management experience overseeing 10+ resources; experience managing matrixed resources is desired but not required

• 5+ years of development experience with tools like Figma, Storybook, Adobe XD, UI Security

• Development experience with React, Angular, Salesforce

• Experience in developing HTML, JavaScript, TypeScript, CSS, CSS-in-JS

• Experience with common UX design practices and research methods (e.g. wireframes, prototypes, user flows, personas, etc.) and UX data analytics

• Expert in web application accessibility tools like AXE, WAVE, JAWS

• Knowledge of usability testing, user interviews and other research methods

• Experience integrating and building Frontend and SaaS solutions on cloud, developing teams and solutions using DevSecOps, CI/CD tools, and driving Engineering excellence across cross-cutting teams

• Software development experience with Java, Apex, APIs, familiarity with open-source software, current web development practices, and relational database technologies (SQL)

• Experience leading or partnering with product teams, across multiple products and value streams

• Experience with Scaled Agile Framework (SAFe)is desired but not required

What we Offer

• Comprehensive benefits package includes medical, dental, vision, prescription drug coverage, 401k savings plan, retirement plan, paid time off, transit benefit, onsite gym and subsidized cafeteria

• A learning environment with opportunities to gain new skills and grow your career Other

Requirements

• All Federal Reserve Bank of Chicago employees must be fully vaccinated against COVID-19, and receive a booster shot within 30 days of being eligible to do so, unless the Bank grants an accommodation based on medical condition or sincerely held religious belief.

• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

• This position has additional screening requirements due to the information accessed while performing the job. These additional screenings would be initiated at the time of offer acceptance and can take approximately two months to be completed. The screening covers areas such as education/employment verification, criminal history, credit history, and reaches out to your references and people that know you well.

• As a condition of employment, Federal Reserve Bank of Chicago employees must comply with the Banks ethics rules, which generally prohibit employees, their spouses/domestic partners, and minor children from owning securities, such as stock, of banks or savings associations or their affiliates, such as bank holding companies and savings and loan holding companies. If you or your spouse/domestic partner or minor child own such securities, and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting, who can provide you contact information for our ethics official if necessary

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. employment, you should raise this issue with the recruiter for this posting, who can provide you contact information for our ethics official if necessary.

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Information Technology

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

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