Description
Ingram Micro is an integral part of the technology ecosystems, helping our partners grow and thrive through the creation and delivery of Information Technology, Cloud solutions and Lifecycle services. With more than $54 billion in revenue and the ability to reach 90% of the global population, we are one of the world's largest technology distributors, serving our partners through operations in 61 countries with 29,000 associates.
Ingram Micro has earned Great PlacetoWork Certification for 2022-2023 in the United States! This prestigious recognition reflects our commitment to our people and our culture.
*This position is in the Irvine, California corporate headquarters and has the opportunity for hybrid work with up to three days remote per week.
Your role:
Designs, develops, implements, maintains and supports the Global CRM team.
Defining application system requirements to solve complex business problems and writes new application programs of moderate to significant complexity and scope.
Maintains and modifies existing applications programs.
Follows Ingram Micro's chosen applications development standards and methodologies.
Works primarily on an independent basis within the guidelines given for delivery of technical work assignments.
Converting specifications and procedures of significant complexity into application and program solutions.
Writes and communicates moderately complex program specifications.
Resolves technical issues, analyses and develops solutions for Global CRM and application programs outside primary application knowledge.
Actively looks for opportunities to develop new ideas to positively impact existing methods, services, or products.
Maintains and modifies existing application programs/configurations and write new programs/ configurations of high complexity. Develops specifications based on end-user/customer requirements and design/scope necessary tasks.
Resolves technical issues and modifies application programs outside of primary application or platform.
Performs problem analysis, determines, and implements system solutions, escalate as appropriate to departmental management, and communicate resolutions to appropriate Information Technology management and support personnel.
Systems development supports, adheres to, and maintains current applications development standards and methodologies.
Provides on-call support on normal rotations and take's ownership of incidents and brings them to closure.
Work with MSCRM vendor on continuous application of enhancements and upgrades where applicable.
What you bring to the role:
Bachelor's degree from an accredited University in Computer Science, Engineering, Science and Math or related discipline with an IT emphasis is required.
6+ years of significant practical and technical experience in a Microsoft Dynamics CRM 365 (online or on premise).
Experienced in different versions of .Net Framework, Web Services / WCF and Dynamics CRM with mastery in .Net and SQL.
Preferred experience with the Customer Service & Sales Operations modules within Dynamics 365.
Power Platform (Power Apps, Power BI, and Power Apps Portals) and Azure experience are beneficial.
Experience with various data sources, integration mechanisms, and security and best practices for them within Dynamics 365 and the related Microsoft Azure technologies.
Proficient in Microsoft Dynamics CRM
Proficient with CRM SDK Tools
Proficient with .NET, C#
Experience in WCF / .NET Web Services
Experience in Web API and Service Oriented Architecture
Experience with .Net Framework 4.5+ versions
Experience with TypeScript, JavaScript, jQuery and Angular 6+
Experience developing solution using dynamics CRM SDK, Dynamics 365 online.
Able to generate highly optimized plugin code and able to debug code in online environment.
Experience managing real time integration with external systems using rest/soap-based services.
Experience creating data integration modules using Scribe, KingswaySoft or SSIS tools.
Experience with client-side scripting and debugging using dynamics page object model.
Experience developing customized solutions using latest JS framework like angular, react.
This is not a complete listing of the job duties. It is a representation of the things you will be doing, and you may not perform all these duties.
Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check that includes verification of vaccination status.
Ingram Micro requires all new associates to be fully vaccinated against COVID-19. Therefore, this position requires applicants to submit proof, prior to start date, that the successful applicant is fully vaccinated against COVID-19. Ingram Micro will comply with applicable laws regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs. Applicants will be notified of the requirements of Ingram Micro's COVID-19 policy and process for verification of vaccination status prior to the start of employment.
Ingram Micro believes there is no place in our society for social injustice, discrimination, or racism. As a company we do not - and will not - tolerate these actions.
Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.
