As a UX Writer, you consider yourself an interface designer. You understand the broader user journey with a product, then define and create content that is accessible, inclusive, understandable, actionable, and engaging across touchpoints. Youre flexible to work on different copy formats, ranging from microcopy, to emails, to long-form content.
Most immediately, youll develop content for a growing design system documentation site. Youll research best practices for components and design content using our existing model, including general application, specific use cases, dos and donts, and writing guidelines. Your words will make the design system come to life for a broad audience; your content will be effortlessly understood by designers, developers, and product owners across the organization. Youll use your UX savvy to consult on component design, refinement, and the next generation of the design system.
Key responsibilities:
Partner with design system team to define and document requirements and content guidelines.
Create a clear and meaningful conversation between the user and the product.
Optimize existing live content; work alongside UX Content Strategy Lead and UX designers to identify opportunities to improve conversion through improved usability.
Daily collaboration to structure, design, and write content.
Participate in comprehensive content audits for any type of company content.
Collaborate across the entire product team (marketing, product management, leadership) to improve copywriting and communication.
Create consumer experience wireframes and flows to demonstrate current and future state experiences.
Partner with team members to plan, design, and conduct research/discovery using a variety of methods (e.g., design thinking workshops, co-design sessions, ethnographies, usability testing), synthesize findings and recommend next steps that are consumer-centered and will drive business growth.
Apply and advocate content principles and business objectives through delivery of work and collaborative partnerships.
Foster a work environment of empathy, compassion, and integrity; embrace each moment with kindness, listening, and vision.
Ensure deliverables adhere to Guardians brand design guidelines for tone, voice, and style.
Skills and experience:
3+ years professional writing experience
Excellent communication skills and proven copywriting experience
Experience writing content for web/mobile applications
Natural storyteller and cheerleader for plain language
Passionate about users; desire to influence experiences that build trust and help people
Proven ability to collaborate successfully with cross-functional partners
Able to work independently in a fast-paced environment
Able to confidently substantiate decisions to peers and senior-level executives alike
Experience with Figma, Adobe suite, and the usual Microsoft stuff
Portfolio of writing youve had the most fun with and are most proud of
***This role is Remote, allowing for a flexible location; (NY/NJ/PA metro area preferred).***
Our Promise:
At Guardian, youll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
We Offer:
Meaningful and challenging work opportunities to accelerate technology and innovation in a secure and compliant way.
Competitive compensation
Excellent medical, dental, supplemental health, life and vision coverage for you and your dependents with no wait period
Life and disability insurance
A great 401(k) with match
Tuition assistance, paid parental leave and backup family care.
Dynamic, modern work environments that promote collaboration and creativity.
Flexible time off, dress code, and work location policies to balance your work and life in the ways that suit you best.
Social responsibility in all aspects of our work. We volunteer within our local communities, create educational alliances with colleges, drive a variety of initiatives in sustainability, and advocate for diversity & inclusion in all that we do.
Primary Location:
Remote - United States
Other Locations:
Job:
IT
Schedule:
Full time
Equal Employment Opportunity:
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
